Senior Director, Enterprise Applications (LMS, CRM, etc.) & PMO
KORE1 Technologies
Irvine, CA
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JOB DETAILS
SALARY
$175,000–$185,000 Per Year
SKILLS
Accounting, Alliance/Partner Management, Artificial Intelligence (AI), Automation, Business Analysis, Business Processes, Business Solutions, Business Strategy, Business Transformation, Change Management, Coaching, Communication Skills, Consulting, Cross-Functional, Customer Acquisition, Customer Relationship Management (CRM), ERP (Enterprise Resource Planning), Educational Technology, Enterprise Application Integration (EAI), Enterprise Applications, Establish Priorities, Finance, Information Technology & Information Systems, Knowledge Base, Leadership, Learning Management System (LMS), Mentoring, Moodle, Needs Assessment, Offshoring, Organizational Development/Management, Problem Solving Skills, Process Improvement, Project/Program Management, Relationship Management, Requirements Management, Software as a Service (SaaS), Strategic Planning, Technical Delivery, Technical Leadership, Technical Recruiting, Technical Support, Vendor/Supplier Management, Vendor/Supplier Relations
LOCATION
Irvine, CA
POSTED
2 days ago
Location: Hybrid role based in Irvine, CA, with an expectation of 2-3 days per week onsite. Local candidates are strongly preferred.
KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Senior Director, Enterprise Applications (LMS, CRM, etc.) & PMO
We are seeking a Senior Director of Technology, Applications to lead the strategy, implementation, and optimization of enterprise applications to support the university's rapid growth and enhance the student experience.
This role will accelerate the university's technology roadmap, with a focus on establishing an integrated scalable application platform. The position provides hands-on leadership across enterprise systems such as the Student Information System (SIS), Instructional Technology (LMS), Slate CRM, and related project management. The goal is to establish a premier IT organization that implements leading technology and provides innovative technology solutions to the organization.
The Senior Director reports to the CFO and partners with academic and administrative leadership, and outside vendors to deliver proactive, high-impact technology solutions aligned with institutional priorities.
Enterprise Applications Strategy & Business Transformation (Internal Business Applications / SaaS products)
- Own and execute the internal / enterprise applications roadmap, aligned to institutional growth and student experience goals
- Lead business requirements gathering, solution design, and business process transformation initiatives, ensuring enterprise applications align with institutional objectives and deliver measurable business value.
- Lead implementation and enhancement of key platforms (e.g., academic/operational systems including SIS, LMS, Academic operations and CRM)
- Oversee enterprise application integrations, ensuring seamless connectivity and data flow across SIS, LMS, CRM, scheduling, admissions, and other institutional platforms.
- Drive delivery of SaaS OTS applications to support scaling needs
- Leverage SaaS-provided AI to accelerate business processes automation and build a robust knowledge base
- Evaluate and recommend new technology solutions aligned with university needs
- Establish application governance, ownership, and lifecycle management practices to ensure long-term scalability, adoption, and operational excellence.
Leadership and Team Development
- Provide strategic, hands-on leadership for the enterprise applications organization, including Application Services, Instructional Technology, and the Project Management Office (PMO), ensuring alignment, execution, and operational excellence across all teams.
- Build and scale the applications organization, including hiring critical roles and optimizing team structure
- Build business analysis, requirements gathering, and product ownership capabilities within the applications organization to strengthen solution delivery and stakeholder engagement.
- Upskill existing leadership by providing mentorship and guidance
Technology Acceleration and Execution
- Increase speed and quality of application implementations, addressing current resource and execution gaps
- Introduce agile, product-oriented delivery models where appropriate
- Ensure applications are positioned to support rapid institutional growth and scalability
- Drive organizational change management and user adoption efforts to ensure successful implementation of new technologies and evolving business processes.
Vendor and Partner Management
- Develop and manage strategic relationships with key application vendors and consulting partners
- Leverage external partners (e.g., Moodle consultants, offshore resources) to accelerate delivery
- Hold SaaS vendors accountable for delivering innovative capabilities, including AI-driven functionality, automation, and platform enhancements that support institutional priorities.
Stakeholder Engagement
- Serve as the executive liaison for enterprise application initiatives, facilitating requirements workshops, prioritization discussions, and technology roadmap planning with senior academic and administrative leaders.
- Act as a visible and proactive technology leader across the university
- Partner with academic and administrative leadership to understand needs and translate them into solutions
- Improve IT's reputation as a strategic, solution-oriented partner rather than a reactive function
Job Requirements
- Experience with nationally recognized universities or enterprise organizations undergoing significant digital transformation, organizational growth, or enterprise application modernization.
- Bachelor's degree or higher required
- 10+ years of progressive IT leadership experience, with significant focus on enterprise applications
- Experience building and scaling high-performing technology teams
- Hands-on, player-coach leadership style with demonstrated experience leading enterprise application (SaaS product / internal business applications) strategy while remaining actively engaged in planning, requirements gathering, solution design, and implementation.
- Proven track record leading large-scale internal business applications (LMS, ERP, CRM, SIS, etc.)
- Strong experience with vendor management and SaaS platforms
- Experience leading enterprise application implementations through business process redesign, organizational change management, and user adoption.
- Experience leading multidisciplinary technology organizations, including enterprise applications, business analysis, project management (PMO), and cross-functional delivery teams.
- Experience overseeing enterprise application integrations and collaborating with business stakeholders to define requirements, prioritize initiatives, and deliver scalable technology solutions.
- Demonstrated ability to operate in fast-growth, transformation-oriented environments
- Experience supporting high-growth organizations through technology transformation, application modernization, and organizational scaling.
- Familiarity with Learning Management Systems (LMS) such as Moodle is preferred
- Excellent executive communication and stakeholder management skills, with the ability to influence senior leadership and build trusted partnerships across technical and non-technical organizations.
- Exposure to offshore or hybrid delivery models
Compensation depends on experience but is typically $175-185K.
ABOUT KORE1
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.
Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.
About the Company
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