Senior Director Grab & Go

With a career at HMSHost, you really benefit

We Offer: Health dental and vision insurance Generous paid time off Vacation Flex or sick Holiday pay Meal and Transportation Benefits 401k retirement plan with company match Company paid life insurance Tuition reimbursement Employee assistance program Training and exciting career growth opportunities Referral program - refer a friend and earn a bonus Benefits may vary by position, so ask your recruiter for details.

Purpose --------

The Senior Director of Grab & Go is responsible for shaping and executing Avoltas food, beverage, and consumer packaged goods (CPG) merchandising strategies with a primary focus on accelerating growth in the Grab-and-Go business model. This role drives strategic planning, store standards, product implementation, and collaboration with marketing to elevate consumer engagement and deliver measurable revenue and margin improvements.

Essential Functions -------------------

• Drives Grab & Go merchandising strategies and execution that maximize revenue growth, accelerate product placement, and enhance the customer experience across retail and restaurant operations.
• Leads fresh food innovation and product launches, establishing store standards for fixtures, merchandising, pricing, and product sell-thru to drive food sales as a percentage of total store sales.
• Partners with Marketing to develop and execute innovative storytelling strategies that deepen brand connection and drive incremental sales.
• Partners with Category Management, Supply Chain, Culinary Operations, and Finance teams to analyze program performance, challenge the status quo, and implement strategies that maximize revenue and profitability in operations.
• Establishes and enforces consistent merchandising standards to ensure efficiency and deliver a premium customer experience across all locations.
• Optimizes vendor partnerships, product placement programs, to enhance visibility, accelerate sales growth, and strengthen vendor-supported product placement strategies.
• Directs planning and execution of seasonal initiatives that create a differentiated and premium retail experience.
• Leverages customer insights and analytics to understand shopping behaviors, optimize the customer journey, and provide actionable recommendations through comprehensive performance and financial reporting.
• Oversees sales and cost-of-sales budgets, guaranteeing alignment with ROI targets and brand objectives.
• Identifies and pursues new revenue streams within airport F&B initiatives to expand convenience sales and rebate opportunities.

Reporting Relationship -------------------

The Senior Director of Grab & Go reports to the Vice President of Culinary.

Minimum Qualifications ---------------------

• Knowledge, Skills, and Work Environment:
• The combination of education and professional experience must exceed 10 years.
• In a leadership role, Requires 5 years of experience leading a team of professionals engaged in retail merchandising, CPG, or food service operations.
• In a technical role, Requires 10 years of experience engaged in retail merchandising, CPG, or food service operations.
• A bachelors degree in a program related to the functional area can count for 3 of the ten-year requirement.
• An MBA or a masters level degree in a program related to the functional area can count for an additional 2 years of the ten-year requirement.
• In the industry, 5-7 years of Hospitality, F&B, and/or Retail experience.
• Specialized Training:
• Training that leads to an expert level of retail merchandising strategies, product placement, and consumer packaged goods.
• Specialized Skillset:
• Competencies:
• Demonstrated experience driving revenue growth and margin improvement in retail or food service operations.
• Strong vendor relationship management and negotiation skills.
• Financial acumen, including budget management, P&L analysis, and cost-of-sales optimization.
• Proficiency in consumer insights, data analysis, and using analytics to drive strategic decision-making.
• Excellent leadership and cross-functional collaboration skills with the ability to influence senior leadership.
• Innovation mindset with the ability to identify and implement new revenue opportunities.
• Advanced business acumen and strategic mindset required to understand the long-term implications of merchandising decisions and to advance the organizations goals.
• Demonstrated history of anticipating the needs of the business and complex stakeholders.
• Demonstrated history of creating and maintaining a positive work environment through coaching, developing, and leading teams to achieve common goals.
• Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive results.

Location --------

This role is located at the North America Support Center in Bethesda, MD. This role may require up to 50 travel Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates.

The Company ----------

HMSHost Corporation is an equal opportunity employer. It is the Companys policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex, or gender, including pregnancy, childbirth-related medical conditions, and lactation, gender identity, or gender expression, including transgender status, sexual orientation, national origin, disability, military service, and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state, or local laws and ordinances referred to as protected characteristics.