Senior Director, IT Supply Chain Systems

Carter's/OshKosh

Atlanta, GA

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JOB DETAILS

SKILLS

Analysis Skills, Application Integration, Artificial Intelligence (AI), Best Practices, Budgeting, Business Growth, Business Operations, Business Processes, Business Skills, Business Strategy, Business Support, Career Development, Computer Science, Consulting, Continuous Improvement, Cost Control, Data Management, Data Warehousing, Detail Oriented, Distribution Operations, Distribution Services, Document Scanners, Documentation, Electronic Data Interchange (EDI), Enterprise Architecture, Finance, Financial Planning, Forecasting, Information Technology & Information Systems, Leadership, Logistics, Manufacturing Data Management, Marconi/MSI Planet, Mathematical Modeling, Mathematics, Mobile Devices, Mobile Technology, Offshoring, People Management, Presentation/Verbal Skills, Printers, Problem Solving Skills, Process Flow, Process Improvement, Production Systems, Quality Assurance, Quality Assurance Methodology, Regulatory Compliance, Relationship Management, Requirements Management, Retail, Root Cause Analysis, Sales Management, Sarbanes-Oxley Act (SOX), Service Level Agreement (SLA), Set Goals, Software Administration, Software Configuration Management, Strategic Planning, Supplier Relationship Management (SRM), Supply Chain, System Architecture, Systems Administration/Management, Systems Maintenance, Team Lead/Manager, Technical/Engineering Design, Test Design, Time Management, Total Cost of Ownership, Transaction Processing/Management, User Interface/Experience (UI/UX), Vendor/Supplier Management, Vendor/Supplier Relations, Warehousing, Wearables, Writing Skills

LOCATION

Atlanta, GA

POSTED

3 days ago

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

Howyou’llmake an impact:

The Sr. Director of IT Supply Chain Systems (Warehouse Management & Logistics) is responsible for the strategy, delivery, and operational excellence of enterprise warehouse and logistics technologies, with primary ownership of Warehouse Management Systems (WMS) and associated Logistics platforms. This role partners closely with Supply Chain, Distribution Center, Transportation, and Operations leaders to enable scalable, efficient, and data-driven warehouse and logistics capabilities that support business growth and operational agility.

This position serves as the technology owner for WMS (including labor management) and Logistics solutions, driving continuous improvement, optimizing total cost of ownership, and ensuring platforms evolve in alignment with business strategy.

Strategic direction setting, communications, relationship management 30%

+ Partner with Distribution Center and Supply Chain leadership to support business strategy through innovative use ofWarehouseManagementandLogistics technologies.

+ Translate business strategyinto ITstrategic and tactical initiatives that enable enterpriseWarehouseManagementandLogistics capabilities.

+ Collaborate with business, IT, and external partners onrequirementsdefinition, solution design, and delivery roadmaps.

+ Work with business owners to define priorities and initiate initiatives and projects.

+ Prepare and deliver executive-level communications, presentations, and project updates.

+ Ensure creation and maintenance of system documentation, process flows, training materials, and user communications.

Project direction / team coordination 30% 

+ Lead the design and implementation of Warehouse ManagementandLogistics solutions aligned with enterprise architecture and strategicobjectives.

+ Ensure delivery of Warehouse Management and Logistics initiatives with high quality, on-time execution, and adherence to best practices in design, testing, and user experience.

+ Evaluate business processes andsystemneeds to recommend and implementoptimalsolutions for enhancement, replacement, or new deployment.

+ Manage and develop onshore, offshore, and indirect resources.

+ Establish functional goals andobjectivesaligned with company strategy.

Support for applications30% 

+ Serve as a critical member of the Supply Chain Systems support organization.

+ Oversee end-user training and ongoing support for WMS and relatedLogistics platforms, including mobile devices used in distribution center operations.

+ Facilitate root cause analysis and resolution of production issues and system defects.

+ Ensure services are deliveredin accordance withdefined SLAs and SOX compliance requirements.

+ Manage relationships with technology vendors and service partners, including WMSand Logisticsvendorsand device management providers.

Budgeting/other Admin 10% 

+ Develop and manage operating and project budgets forWarehouseManagement andlogisticstechnology resources.

+ Support financial planning, forecasting, and vendor contract management activities.

We’dLove to hear from you if:

Must have:

+ 10+ years of IT experience, managingWarehouse Management and/or Logisticssolutions in a complex enterprise environment (retail experience preferred).

+ 3+ years of experience implementing or supportingWarehouse Management Systems (WMS)such asManhattan, Blue Yonder,Koerberor similar technologies.

+ Bachelor’s degree in Computer Science, Engineering, Mathematics, Supply Chain, Finance, ora relatedfield.

+ Proven ability to translate business requirements into scalable technical and functional solution designs.

+ 3+ years of people management experience, including managing distributed and decentralized teams.

+ Strong analytical and process-oriented problem-solving skills with demonstrated mathematical modeling capability.

+ Ability tooperateeffectively in a fast-paced environment with shifting priorities and ambiguity.

+ Strong attention to detail and commitment to quality and accuracy.

+ Solid understanding of application configuration, integration, data management, and system architecture.

+ Excellent written and verbal communication, presentation, and documentation skills.

Preferred skills and experience:

+ EDI (Electronic Data Interchange) – experience with EDI integration, mapping, and transaction management across trading partners and carriers.

+ Rate Shopping – experience with carrier rate shopping engines and transportation management integrations.

+ Infor Nexus – experience with Infor Nexus or similar supply chain visibility and collaboration platforms.

+ Mobile Device Management – experience with SOTI MobiControl or comparable MDM solutions.

+ Zebra Devices – hands-on experience managing and supporting Zebra mobile computing devices (handheld scanners, label printers, wearables) in a distribution centerenvironment.Anaplancertification or advanced platformexpertise.

+ Experience with AI-enabledSupply Chain Planning and/or Warehouse Managementtechnologies.

+ Combination of consulting and industry experience.

Makea career at Carter’s:

+ Career Development:Success starts from within, and we have several paths from which you can choose to enhance yourcareerevolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you toutilizethese tools to elevate your professional prowess.

_Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law._

About the Company

Carter's/OshKosh

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