Senior Director, Technology

Truelio is a full-service loyalty and rewards partner that brings together strategy, creative, technology, digital marketing, and analytics to help brands build stronger connections and drive measurable growth. We combine innovative thinking with deep expertise to create experiences that engage audiences, inspire action, and deliver meaningful business results.

Our partnership-focused culture and highly collaborative approach have made us a trusted resource for global brands and emerging businesses alike. At the heart of Truelio is a team of passionate, experienced people who thrive on solving complex challenges, creating smart solutions, and helping our partners succeed.

This position is responsible for overseeing the organization’s technological infrastructure, research, security controls, and software development. The Senior Director must possess a deep understanding of emerging trends, technologies, and tools relevant to the IT industry and our business objectives. Primary focus includes providing technical leadership and enforcing technical standards, best practices, policies, and coding guidelines to ensure security controls, quality, and consistency.

Duties and Responsibilities:

• Develop and execute clear and innovative technology strategies that align with the company’s business objectives.
• Drive innovation and creativity in all product and service offerings.
• Implement and maintain robust cybersecurity measures to protect sensitive data and systems.
• Monitor and mitigate technical risks, ensuring compliance with industry standards and regulations.
• Lead the design and architecture of scalable, secure, and efficient software systems applications and IT infrastructure.
• Ensure that technological advancements are incorporated into new and existing offerings.
• Implement cloud computing strategies and leverage modern architecture patterns.
• Stay up to date with the latest technological advancements and industry developments to drive overall future strategic technical direction for the company.
• Develop and implement IT security policies and programs that align with the company’s strategy
• Manage and lead the Technology team that consists of developers and IT both full-time and vendors. including hiring, training, coaching, and performance management.
• Oversee the development and implementation of training and development programs that support employee growth and development.
• Work closely with the management team to align technological strategies with business objectives.
• Collaborate with other departments to ensure alignment and integration of IT programs and processes.
• Establish and support continuous improvement activities to enhance data integrity, security controls, and technology innovations that align with the company’s strategic objectives.
• Participate in contract review and negotiations as needed.
• Understand and uphold all contractual business requirements.
• Lead by example and promote a culture of teamwork, employee engagement, and continuous improvement.
• Perform other duties as assigned.

Hybrid - Office is located in Norcross, GA