Amazon Web Services (AWS), Analysis Skills, Atlassian JIRA, Bash Scripting, Cloud Computing, Communication Skills, Computer Science, DNS (Domain Name System), Database Middleware Software, Detail Oriented, Employee Orientation, Financial Services, GCP (Good Clinical Practices), Healthcare, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Identify Issues, Incident Response, Information Technology & Information Systems, Information/Data Security (InfoSec), Linux Operating System, Load Balancing, Microsoft Windows Azure, Microsoft Windows Server, Needs Assessment, People Management, Performance Analysis, Performance Metrics, Problem Solving Skills, Reporting Dashboards, Root Cause Analysis, Scripting (Scripting Languages), Service Level Agreement (SLA), ServiceNow, Software as a Service (SaaS), Systems Reliability, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Player, Trend Analysis, VMWare, Virtualization, Windows PowerShell, Writing Skills