Senior EA/Office Manager

Title: Senior EA/Office Manager

Office Status: In-Office NYC

Salary: $140k

ABOUT THE ROLE

A financial services organization is seeking an experienced executive support leader to oversee a team of Executive Assistants supporting senior Corporate and Investment Banking leadership. This role will establish consistent service standards, coach and develop the EA team, manage coverage and workload, and serve as a key partner to senior business leaders. The ideal candidate brings significant corporate administrative experience, strong executive presence, sound judgment, and the ability to influence teams and stakeholders in a fast-paced environment.

RESPONSIBILITIES

• Lead, coach, and develop a team of approximately 8 10 Executive Assistants supporting senior business leaders.
• Establish clear expectations, service standards, processes, and accountability across the EA function.
• Manage team capacity, workload distribution, priorities, and coverage to ensure consistent executive support.
• Partner directly with senior executives and business leadership to understand support requirements and align resources.
• Guide EAs supporting complex calendars, meetings, conference calls, travel, expenses, correspondence, and other executive priorities.
• Support hiring, onboarding, training, performance development, and ongoing coaching for Executive Assistants.
• Serve as an escalation point for complex administrative issues and help EAs navigate competing priorities.
• Coordinate office operations, including equipment, supplies, facilities requests, vendors, events, and related expenses.
• Build strong relationships with EAs, business partners, vendors, and support teams across the organization.
• Promote a high standard of professionalism, discretion, responsiveness, and service across the executive support function.