Senior Email & CRM Marketer

Abridge

San Francisco, CA

JOB DETAILS
SKILLS
Analysis Skills, Artificial Intelligence (AI), Business-to-Business (B2B), Cadence, Coaching, Copy Writing, Cross-Functional, Customer Relationship Management (CRM), Debugging Skills, Demand Generation, Email Marketing, Enterprise Sales, Establish Priorities, Financial Support, Fitness, Healthcare, Marketing, Newsletter, Product Marketing, Project/Program Management, Psychiatry and Mental Health, Sales, Sales Cycle, Sales Support, Salesforce.com, Software as a Service (SaaS), Startup
LOCATION
San Francisco, CA
POSTED
Today
Sr Email & CRM Marketing Manager

We're looking for a Sr Email & CRM Marketing Manager who will own the strategy and execution of lifecycle programs that turn our database into pipeline and our customers into advocates. You'll design and launch nurture journeys, newsletters, ABM-aligned sequences, and customer lifecycle programs—all focused on reaching enterprise healthcare buyers and supporting sales with high-quality engagement at every stage of the funnel.

You'll be equally comfortable in strategy and execution, able to take a program from initial concept through build,launch, measurement, and optimization. You'll also play a key role in developing the segmentation logic, journey architecture, and lifecycle infrastructure that make every send relevant rather than noisy—across new logos, expansion, and customer marketing motions.

This is a highly cross-functional role collaborating closely with our email/CRM agency, demand generation, sales, product marketing, customer marketing, and revenue ops to build journeys that resonate with complex buying committees and our 250+ health system customer base, meeting clinicians, executives, and partners where they are.

What You'll Bring
  • 4-8 years of experience in email, CRM, lifecycle, or growth marketing, ideally within B2B SaaS or enterprise technology.
  • Proven ability to plan, execute, and measure multi-touch lifecycle programs that drive pipeline and revenue impact—not just opens and clicks.
  • Strong project management and ownership skills — you can manage complex, multi-stage programs from kickoff to results, ensuring alignment, accountability, and flawless execution.
  • Deep familiarity with enterprise sales cycles, buying committees, and the messaging cadence needed to influence them over time.
  • Hands-on fluency with the modern email/CRM stack—Braze, HubSpot and/or Marketo paired with Salesforce. You can build a journey, debug a workflow, and have an opinion on lead scoring.
  • Strong copywriting instincts—you can draft a subject line that earns the open and a body that earns the next click, and you edit ruthlessly for brand voice.
  • Working knowledge of deliverability fundamentals (DMARC, BIMI, list hygiene, consent management) and a track record of protecting sender reputation through scale.
  • Analytical mindset with experience using tools like Salesforce, HubSpot, Marketo, or similar to measure program success and influence.
  • Experience using AI as a force-multiplier for lifecycle efforts—speeding research, segmentation, copy iteration, and personalization—while preserving brand voice and accuracy.

This is a hybrid role requiring three days a week in our San Francisco or New York office (Tuesday, Wednesday, Thursday).

Why Work at Abridge?

At Abridge, we're transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We're driving real, lasting change, with millions of medical conversations processed each month.

Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.

Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it's not just what we do—it's how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.

We're committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.

If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.

How We Take Care of Abridgers
  • Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
  • Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
  • Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
  • Paid Parental Leave: Generous paid parental leave for all full-time employees.
  • Family Forming Benefits: Resources and financial support to help you build your family.
  • 401(k) Matching: Contribution matching to help invest in your future.
  • Personal Device Allowance: Tax free funds for personal device usage.
  • Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
  • Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
  • Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
  • Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
  • Compensation and Equity: Competitive compensation and equity grants for full time employees.
  • ... and much more!
Equal Opportunity Employer

Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

Staying Safe - Protect Yourself from Recruitment Fraud

We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @ abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article . Please exercise caution and cease communications if something feels suspicious about your interactions.

About the Company

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Abridge