The Senior Benefits & Payroll Specialist is responsible for advanced payroll and benefits execution, complex case management, and compliance-driven processing. This role maintains partial ownership of payroll and benefits workflows, ensures regulatory compliance, resolves escalated issues, and supports cross-functional coordination with HR, Finance, third-party administrators, and vendors.
The position requires strong technical expertise, independent judgment, high accuracy, and strict confidentiality. The Senior Benefits & Payroll Specialist is also responsible for delivering accurate, timely, and empathetic support to employees on payroll and benefits inquiries, while ensuring compliance and a positive employee experience.
Location: 899 Main Street Buffalo, NY 14203 (In Office)