Senior Employee Relations Manager

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees.

Why This Role Matters:

The Senior Employee Relations & Compliance Consultant manages the employee relations issues across all business organizations. Oversees compliance requirements as it relates to employment laws and regulatory requirements. Works closely with Human Resources Business Partners and in support of the business needs while mitigating risk for the organization. Serves in a consultative role by providing advice, guidance and coaching to different levels of management and HRBPs on performance, EEO and employee relations issues. This role is responsible for the investigation and management of employment related performance concerns and complaints. HRBPs consult with this position on policies, procedures, and general employee relations issues.

The position is responsible for understanding and balancing the needs of the business and our clients, while ensuring practical, consistent application of HR policies and practices to limit risk exposure.

How You'll Contribute:

• Oversees and manages all aspects of employment related matters.
• Leads internal investigations to ensure compliance and consistency partners with HR Business Partners, and internal/external legal as necessary.
• Recommends appropriate management action in response to performance, and employee relations issues.
• Provides strategic coaching, leadership to develop subject matter expertise to mitigate risk.
• Provides performance management support and coaching to managers with the intended goal of growing managers' expertise in this area. May conduct and co-facilitate employment trainings in partnership with L&D.
• Develops and/or assists with conducting training modules for sexual harassment, legislative awareness, ADA, FLSA, performance management, and disciplinary actions.
• Oversees employment related compliance policies.
• Partners closely with internal partners to maintain and be compliant with employment related laws and regulations for all states.
• Regularly uses judgment and discretion to interpret corporate policy for employees and managers. Encourages reliance on new tools as they become available and less reliance on individual consultation.
• Execution and oversight of severance and separation agreements and payments per the terms.
• Consults with Benefits, Legal (outside counsel) and management on FMLA/ADA and Return to Work issues, with Legal on complex employment issues and on termination issues, and with Security and Legal on threat issues.
• Manages conflict resolution and mediation of issues within organization based upon knowledge of the organization and HR issues involved.
• Review and analysis of exit interviews, surveys and other measurements when required. Timely interpretation of measures and trends shared with the Business Partners and other internal partners.
• Compiles, analyzes and reports quarterly turnover/retention metrics. Reviews with HRBPs and CHRO to review and report on trends and makes recommendations.
• Conducts research, data analysis and build trends and themes decks to provide strategic recommendations to management.
• Stay up to date on all employee-related legislative and regulatory changes and/or developments and ensure changes to rules and regulations are restructured with HR systems, policies and procedures, and practices, ensure Employee Handbook is updated as appropriate. Research and advise Human Resources Management on HR compliance issues including recommendations to change policy, practice, or training to remedy gaps in compliance and reduce risk.
• Collaborate closely with HR Management and the various functional HR teams to ensure compliance and regulatory adherence, as well as collaboration with Learning & Organizational Development to ensure appropriate training for HR-related regulatory compliance is assigned out to appropriate parties.
• Serve as an internal resource to HR functional teams to provide guidance on employee questions relating to company policies, procedures, and practices.
• Works closely with the Talent Acquisition team and provide advisement relating to employment onboarding and hiring matters.
• Works closely with HR Operations and may conduct some employment onboarding hiring components, including recruitment of some roles, and Workday administrative onboarding, if needed.
• Manages HR Inbox for all incoming inquiries and this will transition to another role in the HR department, but this position will continue to manage all employment related inquires, and some additional requests. Partners closely with HR and management teams to resolve and respond to inquiries. Manage and ensure I-9 compliance (including auditing compliance, providing regular training,

What We're Looking For:

• Undergraduate degree preferred
• 8+ years of related Employee Relations experience and/or broad HR related experience
• Experience working in a complex organization
• Experience in a consulting type role, showing the ability to objectively assess and influence outcomes
• Excellent interpersonal skills, with emphasis on listening and communicating clearly and succinctly
• Ability to utilize logic and analytic discipline to solve difficult problems and identify viable solutions
• Experience facilitating others to accomplish a goal
• Ability to juggle multiple priorities and approach work with an agile mindset
• Experience showing the ability to balance and integrate a compassionate approach to dealing with sensitive human issues with a pragmatic approach to making the right business decision.
• Broad knowledge of employment law preferred
• Ability to influence others and exhibit leadership to address challenging issues with stakeholders. Strong organization and time management skills
• Excellent writing skills

Benefits Highlights:

Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001's benefits package. Employees (and their families) are eligible to participate in the Company's comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company's Employee Assistance Program and wellness programs-no enrollment is required. Employees may also participate in the Company's 401K plan, with matching contributions by the Company.

Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.

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