Senior Employee Relations & Performance Partner - Human Resources

Amazon

Newark, NJ

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Business Strategy, CASE (Computer-Aided Software Engineering), Calibration, Case Management, Communication Skills, Continuous Improvement, Corrective Action, Data Analysis, Documentation Review, Employee Relations, Employment Law, Human Resources, Human Resources Analytics, International Operations, Investigative Reports, Leadership, Legal, Organizational Culture, Performance Analysis, Performance Management, Philosophy, Policy Development, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Process Improvement, Reporting Dashboards, Risk, Risk Analysis, Risk Management, Scalable System Development, Standard Operating Procedures (SOP), Storytelling, Trend Analysis, Writing Skills
LOCATION
Newark, NJ
POSTED
1 day ago

At Audible, we believe stories have the power to transform lives. That's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences toempower and inspire each other. Imagine your future with us.

ABOUT THE ROLE

Audible's People & Places team is seeking a Senior Employee Relations (ER) & Performance Partner who will serve as a trusted advisor to senior leaders, HR Business Partners, Legal, and employees across the global organization on workplace concerns, ER matters, performance management, and organizational risk. This role owns two interconnected functions: (1) conducting impartial workplace investigations and building scalable ER frameworks, and (2) overseeing and enhancing the company's performance management philosophy and processes. This role leverages data, analytics, and trend analysis to proactively identify emerging risks, strengthen a culture of high performance and accountability, and reduce legal, compliance, and employee experience risks.

The ideal candidate brings deep employee relations expertise and a strong point of view on what effective performance management looks like in a high-standards culture. They combine rigorous investigative capabilities with a strategic mindset - leveraging ER and performance data, workforce trends, and organizational insights to influence leadership decision-making and drive continuous improvement across the employee experience. This role reports to the Global Head of Employee Relations & Rest of World HRBP leader, within a larger HRBP, ER, and Executive Talent team.

As an Senior Employee Relations & Performance Partner you will...

- Conduct prompt, thorough, and impartial ER investigations into complex workplace matters

- Define and evolve the company's global ER framework, policies, and standard operating procedures - establishing best-in-class approaches in areas where precedent may not yet exist

- Plan and execute investigation strategies, including witness interviews, document reviews, evidence collection, credibility assessments, and investigative findings

- Advise and influence senior leaders across the organization on complex ER matters, investigation outcomes, corrective actions, and broader organizational risk mitigation strategies

- Oversee and continuously enhance the company's performance management framework, ensuring alignment with organizational culture, values, and high-performance standards

- Serve as a trusted advisor to senior leadership and HRBPs on performance-related matters, including performance improvement processes, calibration practices, and difficult performance conversations

- Partner with Amazon ER on shared frameworks and enterprise-wide ER initiatives to ensure appropriate alignment and consistency

- Monitor and analyze ER data across global operations

- Leverage AI tools and technology to enhance case management efficiency, streamline investigative workflows, and generate data-driven insights that inform ER and performance strategy

- Develop dashboards, reports, and insights across ER and performance management that inform executive-level decision-making and drive strategic priorities

- Design and implement proactive employee relations initiatives that shape organizational culture, inform leadership practices, and reduce enterprise-wide risk

ABOUT AUDIBLE

At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word.

BASIC QUALIFICATIONS

- Bachelor's degree or equivalent in a related field

- Knowledge of employment law and HR policies and procedures

- 7+ years of experience in Employee Relations, Human Resources, Employment Law, Workplace Investigations, or related functions

- Experience conducting complex workplace investigations involving harassment, discrimination, retaliation, misconduct, and policy violations

- Experience analyzing workforce and performance data and translating insights into strategic recommendations for senior stakeholders

- Written and verbal communication skills, including the ability to produce clear, well-structured investigation reports and executive-level recommendations

- Experience working within a global, multi-jurisdictional company

PREFERRED QUALIFICATIONS

- Advanced degree, law degree, or other specialized training/certification in ER/HR

- Experience using HR analytics tools, case management systems, and workforce dashboards

- Experience designing, managing, or significantly evolving performance management programs, frameworks, or processes

- Demonstrated ability to operate independently with minimal direction in ambiguous environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at

USA, NJ, Newark - 140,100.00 - 189,500.00 USD annually

About the Company

A

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles