Senior Employee Relations Specialist

Lancesoft

Acton, MA

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JOB DETAILS

SALARY

$55

SKILLS

Business Performance Management, Change Requests/Orders, Communication Skills, Conflict Resolution, Corporate Compliance, Corporate Policies, Corrective Action, Data Analysis, Detail Oriented, Documentation, Employee Relations, Employment Law, Exit Interviews, Human Resources Processes, Human Resources Strategy, Interpersonal Skills, Legal, Maintain Compliance, Multitasking, Organizational Skills, Performance Management, Presentation/Verbal Skills, Problem Solving Skills, Regulations, Root Cause Analysis, Staff Corrective Action, Time Management, Training/Teaching, Trend Analysis, Workplace Issues

LOCATION

Acton, MA

POSTED

1 day ago

Job Description:
Senior Employee Relations Specialist

Position Overview:
The Sr. Employee Relations Specialist role at *** involves providing comprehensive support to employees and managers in various HR capacities. Working closely with HR Business Partners, this role includes addressing employee relations issues, implementing corrective actions, and managing terminations. The Sr. Employee Relations Specialist also conducts investigations, develops performance improvement plans, and ensures compliance with company policies and regulations.

Responsibilities:
Partner with HR Business Partners to provide comprehensive support to employees and managers on topics such as AskHR escalations, employee relations, corrective actions, performance improvement plans, terminations, and Workday org changes, to enhance the *** employee experience.
Offer guidance and support to employees and managers on a range of employee relations issues.
Collaborate with managers to implement corrective actions in compliance with company policies and legal regulations.
Ensure accurate updates to organizational structures in Workday, including manager and supervisory org changes, position closures, and job change requests.
Conduct thorough investigations into employee-related issues and provide recommendations for appropriate actions.
Partner with managers to develop and execute performance improvement plans for employees.
Address escalated inquiries concerning HR policies and assist in facilitating requests for modifications or the creation of new employee relations-related policies.
Analyze exit interview data to identify trends and insights for organizational improvement.
Manage Workday tasks related to termination processes, including initiating involuntary tasks and preparing severance documentation.
Generate employee relations reports and provide strategic insights to HR Business Partners.
Design and deliver training sessions on relevant employee relations topics for employees and managers.
Offer prompt escalation support for additional AskHR cases as needed, ensuring efficient resolution of employee inquiries and concerns.

Education and Experience
Bachelor’s Degree.
Minimum of 5-8 years of employee relations experience.
Strong understanding of HR policies, procedures, and employment law.
Excellent communication, interpersonal, and problem-solving skills.
Ability to handle confidential information with discretion and professionalism.
Proficiency in HRIS systems, preferably Workday.

Required Skills and Competencies:

Strong Communication Skills: Clear and effective communication, both verbal and written, ensuring understanding and empathy in all interactions.
Conflict Resolution: Skill in managing conflicts impartially and constructively between individuals or groups.
Problem-Solving Abilities: Analyzing complex situations, identifying root causes, and developing effective solutions.
Relationship Building: Establishing and maintaining positive relationships with employees, managers, and stakeholders.
HR Policy Knowledge: Comprehensive understanding and consistent application of HR policies, procedures, and employment law.
Confidentiality Management: Commitment to maintaining discretion and safeguarding sensitive HR information.
Adaptability: Flexibility and responsiveness to changing priorities and unexpected challenges.
Attention to Detail: Ensuring accuracy and precision in HR documentation and processes.
Organizational Skills: Managing multiple tasks and priorities efficiently while meeting deadlines.
Cultural Sensitivity: Navigating cross-cultural communication and promoting inclusivity in HR practices with respect for diverse perspectives.

Start Date - End Date: Jun 1 –Dec 31, 2026

About the Company

Lancesoft

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE

2,000 to 2,499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2000

WEBSITE

http://www.lancesoft.com/

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