Sustains mastery of encounter system processes within HMSA and external partners for multiple lines of business.
Monitors trends in data exchange with external entities and recommends adjustments as needed.
Researches highly nuanced claim-member-provider scenarios to determine root cause of data submission errors.
Leads collaboration with internal staff to optimize encounter submission processes.
Leads the planning, design, implementation, and testing of projects to increase the scope or efficacy of encounters submission.
Prioritizes project deliverables to ensure business needs are met.
Serves as a resource for colleagues with less experience.
Provides data to support financial reporting.
Monitors government vendor requirements changes.
Determines and communicates impact, recommends adjustments as needed.