Job Description
Senior Engineer, Field Service
At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we're responsible for everything from installation, configuration and integration, through to maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions.
Join us to do the best work of your career and make a profound social impact as a Senior Engineer,Field Service on our Field Service Team in Hawthorne, California.
What you'll achieve
As a Senior Engineer,Field Service, you will collaborate with peers, apply technical expertise, diagnosis tools and analytical practices to resolve customer issues, taking care of our customers by delivering outstanding on-site support and creating a great customer experience.
Numbers & Facts
| Location | Los Angeles, CA |
| Job Type | Full-time |
| Industry | Computer Hardware |
| Company Size | 10,000 employees or more |
| Website | https://jobs.dell.com/en/search-jobs |
About Company
Dell Technologies Inc (Dell) is a provider of desktop personal computers, software, and peripherals. The company designs, develops, manufactures, markets, sells, and supports information technology infrastructure such as laptops, desktops, mobiles, workstations, storage devices, software, cloud solutions, and notebooks. It markets products under Dell, Dell Technologies and Alienware, brand names. The company also offers deployment, residency services, training, support, managed, cloud, and education services. Dell serves corporate businesses, government, educational institutions, law enforcement agencies, healthcare organizations, and small and medium-sized businesses. The company has business presence across the Americas, Asia-Pacific, the Middle East, Africa, and Europe. Dell is headquartered in Round Rock, Texas, the US.
Skills
- Analysis Skillsunmatched
- Customer Experienceunmatched
- Customer Support/Serviceunmatched
- Dell Computersunmatched
- Intel Product Familyunmatched
- Needs Assessmentunmatched
- On Site Supportunmatched
- QoS (Quality of Service)unmatched
- Resolve Customer Issuesunmatched
- Sensitive Compartmented Information (SCI)unmatched
- Solution Salesunmatched
- Testingunmatched
- Top Secret Clearanceunmatched
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