Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology Inc.
People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchips nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and its won us countless awards for diversity and workplace excellence.
Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you.
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Job Description:
Microchip Technology Inc. has a Senior Engineer II-Applications (Software/Firmware) opening based in Houston, TX. The successful candidate will be working closely with the product development, validation, marketing, and sales teams to provide world-class technical customer support for the Datacenter and Server channel products. This will include assisting in design wins, supporting customer product ramp & production, documenting complex systems issues, and working with development teams to resolve issues in a timely manner. These activities require the ability to work and gather information across functional groups, external customers, and product programs to determine the optimal solutions for our North American and International customers.
Responsibilities:
Support SAS/SATA/NVMe Protocol, RAID controller embedded firmware, OS drivers, and management software
Support PCIe, security, and encryption technologies
Work closely with Tier 1 OEMs and their ODMs to define requirements, assisting in design wins, manage deliverables and support initial system bring-up to full production
Work closely with channel customers, ECO System partners, and distribution
Publishing & maintaining system compatibility lists, SW releases, release notes, and web postings
Maintain knowledge base & issue tracking database
Work independently, and in a team environment
Root cause & document customer issues in a timely manner independently or by leading a cross-functional team
Develop and review customer level documentation including user guides, release notes, technical product training, and application notes
Understand customer requirements and drive them through the project management process
Provide training as needed to end customers, MCHP FAEs, and MCHP sales
Travel within North America and internationally, as needed, to work at customer sites to debug firmware and software
Requirements/Qualifications:
Preferred Qualifications:
Travel Time:
0% - 25%
Physical Attributes:
Carrying, Feeling, Hearing, Lifting, Pulling, Pushing, Reaching, Seeing, Talking, Works Around Others
Physical Requirements:
10% Standing, 10% Walking, 80% Sitting, 100% Inside-MF 8-5PM
Microchip Technology Inc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
For more information on applicable equal employment regulations, please refer to the Know Your Rights: Workplace Discrimination is Illegal Poster.
To all recruitment agencies: Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.
Microchip Technology Inc. is a leading provider of microcontroller and analog semiconductors, providing low-risk product development, lower total system cost and faster time to market for thousands of diverse customer applications worldwide. Headquartered in Chandler, Arizona, Microchip offers outstanding technical support along with dependable delivery and quality.