Amazon Web Services (AWS), Ansible, Automation, Best Practices, CCNP - Cisco Certified Network Professional, Change Control, Cisco Network Systems, Cloud Architecture, Cloud Computing, Communication Skills, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Data Recovery, Disability Insurance, Documentation, Endpoint Security, Engineering, Fiber Optic Cable, Firewalls, Hardware Administration, Hybrid Cloud, ITIL (IT Infrastructure Library), Identify Issues, Incident Response, Information/Data Security (InfoSec), Internet Security, Internet Service Providers, Local Area Network (LAN), Microsoft Active Directory, Microsoft Windows Azure, Microsoft Windows Server, Network Administration/Management, Network Architecture/Engineering, Network Configuration Management, Network Connectivity, Network Design, Network Monitoring, Network Performance/Analysis, Network Routing, Network Security Design, Network Support, Network Switching, Network Topology, Network Traffic Analysis, Operating Systems, Operational Support, Packet Flows, Performance Analysis, Problem Solving Skills, Project/Program Management, Reporting Dashboards, Service Level Agreement (SLA), Software Patches, Supplier Relationship Management (SRM), Systems Administration/Management, Systems Maintenance, Technical Support, VLAN (Virtual Local Area Network), VMWare, VPN (Virtual Private Network), Vendor/Supplier Relations, Virtualization, Wide Area Network (WAN), Windows PowerShell, Wireless Communications, Wireshark (Ethereal)