About Us
Abacus Insights is transforming how data works for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence.
We help health plans break down data silos to create a single, trusted data foundation. That foundation powers better decisions so plans can improve outcomes, reduce waste, and deliver better experiences for members and providers alike.
Backed by $100M from top investors, were tackling big challenges in an industry thats ready for change. Our platform enables GenAI use cases by delivering clean, connected, and reliable healthcare data that can support automation, prioritization, and decision workflowsand its why we are leading the way.
Our innovation begins with people. We are bold, curious, and collaborativebecause the best ideas come from working together. Ready to make an impact? Join us and let's build the future together.
About the Role
As a Senior Engineering Manager for DevOps, Infrastructure, and Release Engineering, you will lead teams responsible for the reliability, scalability, and safe delivery of our SaaS platforms. This role owns the end-to-end release lifecycle through CI/CD, environment promotion, and production deploymentensuring releases are repeatable, observable, auditable, and low-risk.
You will balance senior-level people leadership with deep technical oversight of release engineering systems, cloud infrastructure, and operational excellence. You will partner closely with Product Engineering, Quality Engineering, Security, and Operations to eliminate release friction, reduce deployment risk, and improve time-to-value without compromising stability or compliance.
This role is ideal for an experienced leader who has lived through failed releases, scale pain, and operational incidentsand knows how to design systems and teams that prevent them from recurring.
Your Day to Day
People & Organizational Leadership
Release Engineering & Delivery Excellence
Own the release engineering strategy for a SaaS platform supporting frequent, reliable deployments
Design and continuously improve CI/CD pipelines that support:
Trunk-based or hybrid branching strategies
Automated testing gates (unit, integration, security, performance)
Progressive delivery (feature flags, canaries, blue-green deployments)
Establish deployment standards, change classification, and risk levels across teams
Reduce release toil, manual steps, and human error through automation
Drive improvements in deployment frequency, change failure rate, and mean time to recovery (DORA metrics)
Ensure consistent release processes across services, platforms, and cloud environment
Proven experience implementing and operating observability for cloud-based SaaS platforms, including metrics, logs, traces, and alerting
Ability to integrate observability into CI/CD and release workflows to enable release confidence, faster incident detection, and reduced MTTR
Technical & Platform Leadership
Provide technical leadership across AWS, Azure, and GCP environments
Ensure infrastructure and delivery pipelines follow security, compliance, and cloud best practices
Partner with Architecture and Security to enforce:
Infrastructure as Code (Terraform, CloudFormation, ARM/Bicep)
Secure-by-default deployments
Policy-as-code and guardrails
Influence architecture decisions to improve operability, scalability, and release safety
Guide teams in designing systems that are observable, debuggable, and resilient
Needs a leader who treats releases as a product, not a task queue
Operational Excellence & Incident Readiness
Cross-Functional & Executive Collaboration
What you bring to the team
At least 8 years of experience in software engineering, DevOps, or infrastructure roles
At least 5 years managing engineering managers and/or senior technical teams
Prior hands-on experience building and operating CI/CD pipelines for SaaS platforms
Strong experience with AWS, and Azure . GCP operating models is a plus
Deep understanding of:
Release engineering principles
CI/CD automation
Infrastructure as Code
DevOps and SRE best practices
Experience supporting high-availability, distributed systems in production
Strong track record improving reliability, deployment safety, and operational maturity
Excellent communication, decision-making, and stakeholder management skills
Must have hands on experience in these key tools and technologies (representative, not exhaustive list):
CI/CD: GitHub Actions, GitLab CI, Jenkins, Azure DevOps
Infrastructure: Terraform, CloudFormation, ARM/Bicep
Containers & Orchestration: Docker, Kubernetes, Helm
Release & Governance: Feature flags (LaunchDarkly), change management automation
Observability: CloudWatch, Datadog, Prometheus, Grafana, OpenTelemetry
Security & Compliance: SAST/DAST tools, policy-as-code, secrets management
Cloud Platforms: AWS (primary), Azure, GCP
You hold relentlessly high bar for release quality and operational safety
You know when to slow down to move faster later
You can say no to unsafe releasesand explain why with credibility
You lead calmly during incidents and decisively after them
You model accountability, empathy, and engineering excellence in equal measure
Compensation: Compensation for this role is based on experience, skills, and location, and includes base salary plus eligibility for performance bonuses and equity grants.
What youll get in return:
Our Commitment as an Equal Opportunity Employer
As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
At the heart of who we are is a commitment to continuously and intentionally building an inclusive cultureone that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If theres anything we can do to support thatbig or smallplease let us know.