Senior Engineering Manager - Service Management

Best Buy

Minneapolis, Minnesota

JOB DETAILS
SKILLS
Disaster Recovery, Engineering Management, Establish Priorities, Incident Management, Logistics, PCI, Problem Solving Skills, Sarbanes-Oxley Act (SOX), Software Administration, Supply Chain
LOCATION
Minneapolis, Minnesota
POSTED
1 day ago

Senior Engineering Manager - Service Management

As the Service Management Senior Manager, you will be responsible for insuring operational stability of assigned applications. Areas of focus: application stability, major incident restoration, incident and problem management, SOX and PCI compliance, holiday readiness, and disaster recovery. This role will work closely with the product and delivery teams to transition new or updated applications into production.

This role is hybrid, which means you will work some days at our corporate office in Richfield, Minnesota, and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.

What you'll do
  • Ensure application stability specific to assigned Logistics and Supply Chain systems
  • Manage major incident resolution and reduction specific to Logistics and Supply Chain systems
  • Manage prioritization and resolution of Incident and Problem tickets for Logistics and Supply Chain systems
  • Proactively

About the Company

B

Best Buy

Energetic teams. Fun atmosphere. Exciting opportunities.

That’s what you’ll find at Best Buy. Care to join us?

You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.

Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.

When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.

So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1966
WEBSITE
http://www.bestbuy-jobs.com/