Senior Enrollment Advisor

Details

• Department: Admissions

Interested?

If you are interested in applying for this position please create an account to get started. Those who already have an account may log in.

Create an account

Log in

POSITION DESCRIPTION

This position combines consultative academic and career advising with proactive relationship management, helping prospective students evaluate whether NUNM's programs align with their goals and guiding qualified candidates through a structured enrollment process. Success is measured by responsiveness, relationship quality, and conversion of well-matched prospects, not volume alone. The Enrollment Advisor builds meaningful relationships with prospective students, manages a robust recruitment pipeline, and works collaboratively across the university to achieve enrollment goals.

The ideal candidate is a relationship builder who enjoys helping others make important life decisions. They are motivated by achieving goals, comfortable having consultative conversations, and skilled at balancing empathy with accountability. They thrive in a collaborative environment, embrace data-informed decision making, and are passionate about helping students find the educational path that best fits their aspirations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Enrollment Advising

• Serve as the primary point of contact for prospective students from inquiry through enrollment.
• Build trust with prospective students by understanding their educational and career goals and recommending programs that align with their interests.
• Guide prospective students through each stage of the enrollment process, including admissions requirements, financial planning resources, prerequisite completion, application submission, and next steps.
• Provide accurate, balanced information about program requirements, outcomes, and fit, including referring prospective students to other institutions or programs when NUNM is not the right match.
• Proactively manage an assigned recruitment territory and prospect pipeline using CRM tools to maintain consistent communication and move students through the enrollment funnel.
• Conduct virtual and in-person appointments, campus visits, information sessions, and follow-up communications.
• Evaluate applications for completeness and eligibility while ensuring institutional admissions policies are followed.
• Participate in admissions interviews and admissions committee activities as assigned.
• Collaborate with Financial Aid, Student Services, Academic Affairs, and other university departments to provide a seamless student experience.
• Maintain accurate records and communications within the CRM while ensuring compliance with institutional policies, FERPA, and applicable regulations.
• Meet individual and team enrollment goals while maintaining a high level of customer service and student satisfaction.

Recruitment and Outreach

• Represent the university at recruitment events, college fairs, conferences, community events, and virtual information sessions.
• Develop and maintain relationships with colleges, universities, healthcare organizations, community partners, and pre-health advisors to expand recruitment opportunities.
• Identify new partnership opportunities and outreach strategies that support enrollment growth.
• Stay informed about trends in higher education and natural medicine to effectively communicate the value of NUNM's academic programs.
• Collaborate with the Marketing team on recruitment campaigns, events, and lead generation initiatives.
• Travel locally, regionally, and nationally to recruitment events as needed (approximately 8-10 weeks annually).

Performance Expectations

Maintain consistent, high-quality engagement with assigned prospects throughout the enrollment funnel, with performance evaluated on responsiveness, advising quality, accurate program representation, and progress of qualified prospects through defined milestones.

• Achieve established enrollment and conversion goals.
• Maintain consistent outreach and follow-up activity with prospective students.
• Demonstrate strong CRM utilization and accurate record keeping.
• Deliver an exceptional prospective student experience that reflects the university's mission and values.
• Contribute ideas and strategies that improve recruitment effectiveness and enrollment outcomes.

QUALIFICATIONS

Required

• Bachelor's degree from an accredited college or university.
• Two or more years of experience in admissions, enrollment management, higher education recruitment, consultative sales, account management, or a related customer-facing role.
• Demonstrated success meeting performance goals, sales targets, enrollment objectives, or other measurable outcomes.
• Excellent interpersonal, written, and verbal communication skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Experience using CRM or customer relationship management software.
• Ability to travel and work occasional evenings and weekends for recruitment events.
• Adheres to NUNM's admissions integrity standards and all applicable accreditation and Title IV requirements governing recruitment practices.

Preferred

• Experience in graduate or professional school admissions.
• Experience in healthcare, higher education, or mission-driven organizations.
• Familiarity with Slate, Radius, Salesforce, or similar CRM platforms.
• Knowledge of holistic health, integrative medicine, or graduate education.

PAY AND BENEFITS

• $62,000 - $65,000 per year Base Wage
• Retirement Savings Plan
• Dental insurance
• Medical insurance
• Health savings and flexible spending accounts
• Paid time off
• Vision insurance
• Short-term and long-term disability
• Life insurance
• Tuition assistance
• 16 paid holidays including birthday
• 15% discount at NUNM Medicinary

This in-person position will be based at our campus in Portland, Oregon.