Senior Enterprise Application Administrator*

Senior Enterprise Application Administrator*

Salary

$97,988.80 - $138,320.00 Annually

Location

Throughout San Bernardino County, CA

Job Type

Full-time

Job Number

26-19970ES-02

Department

Innovation and Technology Department

Opening Date

08/29/2026

Closing Date

9/11/2026 5:00 PM Pacific

FLSA

Non-Exempt

• Description
• Benefits
• Questions

The Job

Providing secure, stable, and scalable enterprise solutions for

the nation's largest county and its network.

The Innovation and Technology Department (ITD) is recruiting for a Senior Enterprise Application Administrator to support the County's Enterprise Applications Team. This position serves as a senior technical resource responsible for the administration, maintenance, and Tier-3 support of enterprise applications utilized across County departments.

The incumbent will support a diverse portfolio of on-premises and Software-as-a-Service (SaaS) platforms, including web services, IT service management systems, content management systems, secure file transfer services, monitoring tools, scheduling systems, SSL certificate infrastructure, and emerging AI-based enterprise platforms.

This position provides technical support, leads complex troubleshooting efforts, participates in enterprise projects, and provides guidance to junior staff and County departments.

Duties may include, but are not limited to:

• Design, administer, configure, and maintain enterprise applications in both on-premises and SaaS environments.
• Provide Tier 3 support by diagnosing and resolving complex system and application issues impacting County services. Provide root cause analysis.
• Manage enterprise platforms such as Microsoft IIS, ServiceNow, FileNet (content management), FTP/SFTP services, monitoring systems, task schedulers, SSL certificates, mainframe-integrated applications, and AI-based tools (e.g., ChatGPT Enterprise).
• Perform application lifecycle activities, including installation, configuration, patching, upgrades, and decommissioning.
• Design and support enterprise web hosting environments, including IIS configuration, application security, and performance tuning.
• Administer SSL/TLS certificates, including issuance, renewal, deployment, and troubleshooting.
• Support enterprise file transfer systems ensuring secure and reliable data exchange.
• Support enterprise system monitoring (Broadcom Unified Infrastructure Management).
• Lead or participate in enterprise projects such as system implementations, migrations, and upgrades.
• Collaborate with cross-functional IT teams including network, security, database, and development teams.
• Provide technical leadership and mentorship to junior staff.
• Develop and maintain technical documentation, procedures, and knowledge base articles.
• Evaluate vendor solutions and provide technical recommendations.
• Ensure systems comply with County, State, and Federal security and audit requirements.
• Support automation efforts using scripting and scheduling tools.
• Provide consultation and support to County departments.
• Participate in on-call rotation and after-hours maintenance as needed.
• Official classification: Systems Support Analyst III; for more detailed information, view the Systems Support Analyst III job description.

ABOUT THE DEPARTMENT

The Innovation and Technology Department is San Bernardino Countys primary technology service provider entrusted with managing and safeguarding the County's enterprise mission critical systems and infrastructure. It is our goal to empower the County through innovation and enterprise solutions that promote progress through technology and provide transparency and mobility that enable staff to focus on addressing and resolving issues toward the progress of the County's mission, ensuring continued success. Learn more about our initiatives in ITs Strategic Plan.

EXCELLENT BENEFITS

To review job specific benefits, refer to: Summary of Benefits and the Memoranda of Understanding.

The County also offers an alternative Modified Benefits Option (MBO) that provides a wage differential.

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Prior to appointment, candidates must successfully pass a background check, which includes fingerprinting and a job-related physical exam.

Availability: Incumbents may occasionally work evening and weekend hours. Some overtime, on-call, or call back work may be required.

Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation.

Sponsorship: San Bernardino County is unable to consider candidates who require Visa Sponsorship at time of application or in the future. Candidates must be able to present their legal right to work in the United States.

Minimum Requirements

EXPERIENCE:

Three (3) years of full-time equivalent experience within the last five (5) years performing systems administration supporting complex applications and infrastructure.

Experience must include responsibility in at least two (2) of the following areas:

• Administration of enterprise application platforms (e.g., IIS, ServiceNow, FileNet, UIM, FTP, SSL or similar)
• Administration of Operating Systems - Windows Server, Red Hat Linux, IBM z/OS
• Web/application hosting and support
• High availability, disaster recovery, or business continuity
• Integration of on-premises and SaaS systems
• Secure communications (e.g., SSL certificates, authentication systems)
• Monitoring and performance tuning of enterprise systems
• AND-

EDUCATION: Thirty (30) semester (45 quarter) units of completed college coursework from and accredited college/university in Information Technology, Computer Science, Business/Public Administration, or a closely related field.

Substitution: One (1) additional year of qualifying experience may substitute for the required education.

Qualifying degrees and coursework must be conferred by institutions accredited by an accrediting body recognized by the U.S. Department of Education. Degrees earned outside the United States must be accompanied by an evaluation from a recognized credential evaluation service verifying U.S. equivalency.

Desired Qualifications

The ideal candidate will possess:

• Experience supporting enterprise SaaS platforms
• Strong experience with Microsoft IIS and web-based applications
• Knowledge of enterprise content management systems
• Experience managing SSL certificates and PKI concepts
• Familiarity with AI enterprise platforms (e.g., ChatGPT Enterprise)
• Experience with enterprise monitoring tools
• Proficiency in PowerShell or other scripting languages
• Experience in hybrid environments (on-premises and cloud/SaaS)
• Strong troubleshooting and analytical skills
• Experience working in a public sector or government organization.
• System integrations, APIs, and authentication (SSO, SAML, OAuth)

Selection Process

Examination Procedure:

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.

Application Procedure:

Please complete and submit the online employment application and supplemental questionnaire for consideration before 5:00 PM PT, FRIDAY, SEPTEMBER 11, 2026. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):

San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation:

If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.

Veterans Preference:

Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans Preference points. For details and instructions on how to request these points, please refer to the Veterans Preference Policy.

For more important details, review the Applicant Information and County Employment Process.

Administrative Services Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits* for more information

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

• Retirement benefits subject to change.

01

Instructions: The information on the application and your responses to the following supplemental questions will be used in a competitive evaluation of qualifications. Experience listed on this questionnaire must also be listed and fully detailed in the work experience section of your application.

• I have read and understand the above statement.

02

Conditions of Employment: Do you understand the conditions of employment?

Pre-Employment Process: Candidates must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment.

Availability: Incumbents may occasionally work evening and weekend hours. Some overtime, on-call, or call back work may be required.

Sponsorship: San Bernardino County is unable to consider candidates who require Visa Sponsorship at time of application or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.

• Yes, I understand and accept the conditions of employment for this position.
• No, I will NOT accept the conditions of employment for this position. I understand my application can be removed from the application process by selecting this response.

03

Coursework List: Please provide the following information: Course Number & Title School name Units: number of units & type (semester or quarter)

Example: CSCI 1-Computer Science I, CSUSB, 4 qtr units. If you have completed a degree in Computer Science or other closely related field, indicate degree completed (e.g., B.S., M.S., etc.), major field, and school. You do not need to list coursework. Example: BS Computer Science, CSUSB

Note: Degrees completed outside of the U.S. must be accompanied by an evaluation report from a reputable credential evaluation service indicating equivalency to degrees or coursework completed at the college or university accredited by an accrediting association recognized by the United States Department of Education.

04

Describe your experience supporting enterprise Operating Systems (e.g., Windows Server, Red Hat Linux, IBM z/OS). Be sure to include the name of your employer(s) where the experience was gained, dates of employment, and other relevant duties. The employer must be clearly listed in the Work Experience section of the application. If no experience, indicate "N/A."

05

Describe your experience supporting critical applications in an enterprise environment. Be sure to include the name of your employer(s) where the experience was gained, dates of employment, and other relevant duties. The employer must be clearly listed in the Work Experience section of the application. If no experience, indicate "N/A."

06

Describe your experience deploying and supporting Microsoft IIS or similar web platforms. Be sure to include the name of your employer(s) where the experience was gained, dates of employment, and other relevant duties. The employer must be clearly listed in the Work Experience section of the application. If no experience, indicate "N/A."

07

Describe your experience supporting SaaS platforms and integrating them with on-premises systems. Be sure to include the name of your employer(s) where the experience was gained, dates of employment, and other relevant duties. The employer must be clearly listed in the Work Experience section of the application. If no experience, indicate "N/A."

08

Describe your experience managing SSL/TLS certificates. Be sure to include the name of your employer(s) where the experience was gained, dates of employment, and other relevant duties. The employer must be clearly listed in the Work Experience section of the application. If no experience, indicate "N/A."

09

Describe your experience deploying and supporting enterprise file transfer systems (FTP/STFP). Be sure to include the name of your employer(s) where the experience was gained, dates of employment, and other relevant duties. The employer must be clearly listed in the Work Experience section of the application. If no experience, indicate "N/A."

10

Describe your experience with enterprise infrastructure (server/application) monitoring platforms. Be sure to include the name of your employer(s) where the experience was gained, dates of employment, and other relevant duties. The employer must be clearly listed in the Work Experience section of the application. If no experience, indicate "N/A."

11

Describe your experience using scripting (e.g., PowerShell, Python) to automate system administration tasks. Be sure to include the name of your employer(s) where the experience was gained, dates of employment, and other relevant duties. The employer must be clearly listed in the Work Experience section of the application. If no experience, indicate "N/A."

12

Describe your experience deploying and supporting High Availability/Disaster Recovery/Business Continuity systems and include the name of the employer where this experience was obtained. Be sure to include the name of your employer(s) where the experience was gained, dates of employment, and other relevant duties. The employer must be clearly listed in the Work Experience section of the application. If no experience, indicate "N/A."

13

Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

• I acknowledge that I have read, understood, and agree to the above.

14

ATTENTION GMAIL USERS

We have become aware of an increase in Gmails spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, a step-by-step guide to create and apply filters within Gmail is available in the attached PDF. Download the PDF Guide. Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your www.governmentjobs.com (Neogov) account inbox. All notifications will appear there.

• I understand

15

Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.

Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

• I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question

Employer San Bernardino County

Address 175 West Fifth Street, 1st Floor

San Bernardino, California, 92415-0440

Phone (909) 387-8304

TTY Users: 711

Website http://www.sbcounty.gov/jobs