Senior Epic Administration

Title: Senior Epic Administration

Location: Remote - Detroit, MI

Shift Hours

• 8AM-4:30PM EST Mon- Fri

Schedule Notes

• REQUIRED: Bachelor"s Degree, Working knowledge of SQL (candidates will be provided a query to verify their experience), SME on at least one area of the Epic system, Previous Healthcare IT experience, Minimum 7 years applicable work experience, Experience on at least 2 major Epic implantations or upgrades
• Position is fully remote - Equipment will be provided by and shipped to the worker. Candidates must be willing/able to work in EST time zone

Job Summary

Under the general direction of the Project Manager, Manager, or the Director, formulates and designs the Epic systems security framework based on both user needs and a good understanding of the foundational structures of Epic software, including profiles, roles, menus, and security classes.

The ideal candidate will have significant experience using analytical skills to seek out, research and evaluate a variety of options to provide clients with high quality, efficient business processes and solutions that promote efficiency and enterprise-wide standardization. Must demonstrate the ability to mediate and bridge the relationship between technical and business stakeholders without compromising the needs of the solution users and the strategic goals of the organization.

Key Responsibilities

• PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Subject matter expert (SME) in one or more applications' capabilities and features for users, owners, and administrators of solutions.

• Keeps abreast of new Epic security functionalities across the application(s).

• Coordinate security-related activity across physical (buildings, grounds), infrastructure (network, servers, operating system) and application (Epic or otherwise) teams.

• Make appropriate access decisions in conjunction with application coordinators/analysts. The access administrator works with application teams to design system-level access.

• Help establish ownership and change delegation guidelines.

• Limit system access to authorized staff.

• Secure remote access.

• Ensure that system passwords are changed regularly.

• Establish user passwords at the operating system level, as appropriate.

• Create appropriate security classifications with suitable menus within Epic software.

• Create and maintain procedures for new users to receive login authorization, passwords, and training on proper system security.

• Establish procedures for inactivating users who should no longer access the system.

• Creates test scenarios and develops test plans to be used in testing the business applications in order to verify that client requirements are incorporated in to the system design.

• Participates in technical reviews and inspections to verify "intent of change" is carried out through the entire project.

• Provides support, escalation response to production problem issues/errors. Performs root cause analysis and application resolution.

Qualifications

Required

• Bachelor's degree required.

• Seven (7) years of applicable work experience required.

• Five (5) years applicable experience in a Healthcare setting preferred.

• Experience on at least two (2) major Epic implementations or upgrades.

• Experience documenting business requirements.

• Excellent communication (written and oral) and interpersonal skills.

• Proven ability to work independently and as a team member.

• Ability to be flexible and work analytically in a problem-solving environment.

• Good organizational, multi-tasking, and time-management skills.

• Must have SQL experience.

• Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS' Customer Service Policy and summarized below:

• Communication

• Ownership

• Understanding

• Motivation

• Sensitivity

• Excellence

• Teamwork

• Respect

• Must practice the customer skills as provided through on-going training and in-services.

• Must possess the following personal qualities:

• Be self-directed

• Be flexible and committed to the team concept

• Demonstrate teamwork, initiative and willingness to learn

• Be open to new learning experiences

• Accepts and respects diversity without judgment

• Demonstrates customer service values

REQUIRED

• Bachelor"s Degree

• Working knowledge of SQL (candidates will be provided a query to verify their experience)

• SME on at least one area of the Epic system

• Previous Healthcare IT experience

• Minimum 7 years applicable work experience

• Experience on at least 2 major Epic implantations or upgrades

Working Conditions

Position may be based in a hospital or ambulatory/mobile imaging setting. Exposure to radiation, high-voltage equipment, and infectious diseases is possible with appropriate safety precautions. Position may require assisting with patient transfers and moving equipment.

Why work at OpTech?

OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today!

By submitting your application, you acknowledge that recruiting technologies, including AI-assisted tools, may be used to support candidate evaluation, sourcing, matching, and communications.

OpTech is an Equal Opportunity Employer (EOE), all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.