Bachelor's degree in Information Systems or related field is preferred.
5+ years of healthcare IT experience is preferred
Epic certification is required and 5 + years build experience within the Hospital Billing Epic module is required
Functional knowledge of EHR software
Proficiency in MS Office applications
Demonstrated customer service skills
Billing workflow knowledge
Ability to effectively work cross-functionally with other application teams
Ability to communicate clearly
Job Responsibilities:
Plan, design, test, implement, support, and maintain functionality related to the Professional Billing Epic module
Create, test, and document new build, workflows, changes, etc.
Manage multiple jobs at one time, balancing resources, priorities, deadlines and time.
Assist other application teams in understanding user needs and problems in order to determine feasibility of solutions.
Mentors team members as necessary, and informs leadership of all events pertaining to the operations of assigned modules and projects.
Manage help desk tickets, phone calls, emails, etc.
Always look for ways to improve the patient experience
Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned:
Great Place to Work Certified 2026-2027
Glassdoor's Best Places to Work 2025 & 2026
Glassdoor's Best Places to Work in Healthcare, Biotech & Pharma 2026
TIME's Best Companies for Future Leaders 2025 & 2026
Newsweek's America's Most Admired Workplaces 2026
Glassdoor's Best-Led Companies 2025
Fortune Best Workplaces in Health Care 2025
Military Friendly Gold Employer 2025
Becker's Hospital Review 150 Top Places to Work in Healthcare 2025
Newsweek's Americas Greatest Workplaces 2025
Numbers & Facts
Location
Dallas, TX
Skills
Analysis Skillsunmatched
Billingunmatched
Biotech and Pharmaceuticalunmatched
Communication Skillsunmatched
Cross-Functionalunmatched
Customer Support/Serviceunmatched
Epic Certificationunmatched
Epic Systemsunmatched
Gastroenterologyunmatched
Health Information Technologyunmatched
Healthcareunmatched
Healthcare Qualityunmatched
Help Deskunmatched
Hospitalunmatched
Information Technology & Information Systemsunmatched
Leadershipunmatched
Medical Billingunmatched
Medical Record Systemunmatched
Mentoringunmatched
Microsoft Officeunmatched
Needs Assessmentunmatched
Neonatal Intensive Care Unit (NICU)unmatched
Neurosurgeryunmatched
Oncologyunmatched
Organ Transplantunmatched
Orthopedicsunmatched
Patient Careunmatched
Test Designunmatched
Test Plan/Scheduleunmatched
Time Managementunmatched
Training/Teachingunmatched
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