Job Description
Role: Senior Epic Systems Analyst
Duration: 12+ Months Contract to Hire Role
Location: 100% Remote
Responsibilities and Duties:
Required Qualifications:
Preferred Qualifications:
Duration: 12+ Months Contract to Hire Role
Location: 100% Remote
Responsibilities and Duties:
- This role is responsible for configuring, rolling out, and supporting assigned Epic Payer Platform applications.
- Business/Systems Analysis: Conducting business and systems analysis to define requirements and document processes.
- System Design and Implementation: Designing, building, testing, implementing, and supporting Epic Payer Platform software to meet user needs.
- Problem Resolution: Working with end-users to identify and resolve system issues.
- Workflow Optimization: Develops and documents workflow analysis while evaluating user experience. Supports and maintains environment or applications using knowledge of the applications and technologies in the environment while recommending enterprise level solutions.
- System Maintenance and Updates: Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows. Makes decisions that refine and improve current practices and develops new approaches (researching and assessing new technologies or functionality).
- Project Management: Contributing to and managing medium to large projects independently, providing timely updates to stakeholders.
- Problem Solving: Requires analytical skills (problem solving, root cause analysis) to complete complex assignments and ability to visualize, articulate and solve complex problem. Analyst is able to independently initiate process improvement.
Required Qualifications:
- Bachelor’s degree.
- 5-7+ years of systems administration experience within one or more Epic modules.
- Epic Application Certification/Accreditation.
- Ability to handle analysis, design, system configuration, and testing tasks.
- Excellent customer service skills.
- Critical thinking skills.
- Strong written and verbal communication and interpersonal skills.
- Strong organizational and prioritization skills.
- Knowledge of project management principles.
Preferred Qualifications:
- Bachelor's degree preferred in Computer Science, Information Systems, Healthcare, or a relevant field; 5 years healthcare industry experience, preferably in the insurance segment, in lieu of degree.
- Epic certification in one or more Payer Platform modules (e.g., Payer Platform Core, Payer Platform Member Experience, Tapestry) strongly preferred.
- Minimum of 5 years of experience implementing and supporting Epic Payer Platform solutions in a healthcare setting.
Numbers & Facts
| Location | Pittsburgh, PA (Remote) |
| Industry | Computer/IT Services |
| Company Size | 1 to 9 employees |
| Year Founded | 2016 |
| Website | https://www.shglobalsolutions.com |
About Company
SH Global Solutions is a certified Service Disabled Veteran Owned Small Business (SDVOSB) headquartered in Maryland. Established in 2016 to modernize commercial and government technology to mitigate cybersecurity threats and to secure data centers from increasingly more frequent cyber attacks, we specialize in providing Information Technology (IT) solutions and services to government and commercial organizations. Our core areas of core expertise are focused in:
● Datacenter consolidation/optimization - this includes designing, procuring, and installing turnkey secure, modern infrastructure solutions including scalable and modular systems
● Professional program and project management services for large and complex projects
● In-building wireless solutions to enable 5G technology and connect to the growing Internet of Things (IoT)
Our team is comprised of highly skilled and dedicated professionals, uniquely qualified in cutting-edge technology, and engineering, and in the rapid deployment and implementation of new technologies. Our CEO is a retired United States Air Force Colonel and entrepreneur with over 25 years supporting the DOD, US Government agencies, and NATO worldwide.
Skills
- Analysis Skillsunmatched
- Apache Tapestryunmatched
- Business Analysisunmatched
- Business Solutionsunmatched
- Communication Skillsunmatched
- Computer Scienceunmatched
- Customer Experienceunmatched
- Customer Support/Serviceunmatched
- Epic Certificationunmatched
- Epic Systemsunmatched
- Establish Prioritiesunmatched
- Healthcareunmatched
- Information Technology & Information Systemsunmatched
- Insuranceunmatched
- Interpersonal Skillsunmatched
- Organizational Skillsunmatched
- Presentation/Verbal Skillsunmatched
- Problem Solving Skillsunmatched
- Process Improvementunmatched
- Project/Program Managementunmatched
- Requirements Managementunmatched
- Root Cause Analysisunmatched
- Software Administrationunmatched
- System Testunmatched
- Systems Administration/Managementunmatched
- Systems Analysisunmatched
- Systems Maintenanceunmatched
- Technology Analysisunmatched
- Testingunmatched
- Time Managementunmatched
- User Interface/Experience (UI/UX)unmatched
- Workflow Analysisunmatched
- Writing Skillsunmatched
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