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Senior Epicor Operations Consultant

GTN Technical Staffing

Greensboro, NC

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JOB DETAILS
SKILLS
APICS (Association for Operations Management), Acceptance Testing, Analysis Skills, Automation, Best Practices, Business Development, Business Operations, Business Processes, Certified in Production and Inventory Management (CPIM), Consulting, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Data Migration, Distribution Services, Documentation, ERP (Enterprise Resource Planning), Electronic Data Interchange (EDI), Engineering Bill of Materials (eBOM), Forecasting, Functional Requirements Document (FRD), Inventory Management, Leadership, Manufacturing, Manufacturing Operations, Mentoring, Multitasking, Operational Audit, Operational Support, Operations Processes, Order Management, Organizational Skills, Presentation/Verbal Skills, Procurement Planning, Production Management, Production Systems, Project Estimates, Purchasing/Procurement, Relocation Services, Resource Management, Supply Chain, Supply Chain Management, Supply Chain Operations, Team Player, Test Plan/Schedule, Warehousing, Willing to Travel
LOCATION
Greensboro, NC
POSTED
30+ days ago

Our client is seeking a seasoned ERP operations consultant with deep expertise in Epicor Kinetic implementations and operational process transformation. This individual will play a critical role in guiding manufacturing and distribution organizations through ERP assessments, solution design, implementation, optimization, and post-go-live support.

The ideal candidate brings a consultative mindset, strong business process knowledge, and hands-on Epicor functional expertise across manufacturing, supply chain, inventory, and production operations. This is a highly client-facing role requiring exceptional communication, workshop facilitation, and documentation skills.

This position involves regular travel to customer locations across the U.S.
Key Responsibilities
  • Lead ERP discovery sessions and operational process reviews with client stakeholders
  • Analyze current-state workflows and design future-state business process recommendations
  • Develop detailed business process documentation, functional requirements, and implementation plans
  • Configure and align Epicor Kinetic functionality to support customer operational requirements
  • Facilitate workshops, training sessions, and user acceptance testing activities
  • Support full ERP lifecycle initiatives including pilot testing, cutover, go-live, and hypercare support
  • Assist customers with operational best practices related to manufacturing, inventory, purchasing, planning, and fulfillment
  • Provide ongoing consulting and advisory services to existing ERP customers
  • Collaborate with project managers and technical teams to ensure successful project delivery
  • Mentor junior consultants and contribute to internal knowledge-sharing initiatives
Required Experience & Qualifications
  • Extensive hands-on experience implementing Epicor ERP / Epicor Kinetic in manufacturing or distribution environments
  • Proven success participating in multiple full-cycle ERP implementations
  • Strong understanding of:
    • Order management and quoting
    • Purchasing and procurement
    • Inventory control and warehouse operations
    • Production management and shop floor execution
    • Engineering and bill of materials structures
    • Planning, forecasting, and MRP
    • Scheduling and resource management
    • Quality processes and compliance workflows
  • Experience facilitating business process reviews and translating findings into actionable ERP solutions
  • Ability to estimate project effort, training requirements, and implementation timelines
  • Strong documentation and presentation skills
  • Experience supporting ERP cutover and post-production environments
  • Comfortable working directly with executive leadership, operations teams, and end users
Preferred Qualifications
  • Experience with:
    • Epicor Product Configurator
    • Data migration and conversion activities
    • Warehouse mobility solutions and MES environments
    • EDI integrations
    • Labeling or packaging automation solutions
    • CRM and customer service workflows
  • Background in manufacturing, operations, or supply chain management
  • APICS, CPIM, or related industry certifications preferred
  • Bachelor’s degree in Business, Operations, Supply Chain, Engineering, or related field preferred
Additional Expectations
  • Ability to maintain Epicor certifications and stay current on platform enhancements
  • Willingness to travel extensively to customer sites and industry events
  • Strong organizational skills with the ability to manage multiple priorities simultaneously
  • Commitment to high-quality client service and collaborative team engagement
  • Ability to work independently in a consulting-focused environment
What’s Offered
  • Flexible work environment
  • Competitive compensation package
  • Health and retirement benefits
  • Paid time off
  • Opportunity for long-term career growth within a rapidly expanding consulting organization
  • Collaborative, team-oriented culture focused on professional development and client success

About the Company

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GTN Technical Staffing

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