Senior Escrow Officer

We are seeking an experienced, detail-oriented Senior Escrow Officer to join our growing title company. The Escrow Officer will manage residential and/or commercial real estate transactions from opening through closing while ensuring accuracy, compliance, and exceptional customer service. This role requires strong communication skills, organization, and the ability to coordinate with buyers, sellers, lenders, real estate agents, and attorneys throughout the escrow process. Our offices are located in the City of Chicago.

Key Responsibilities

• Open, process, and close escrow transactions in accordance with company procedures and state regulations
• Review title commitments, purchase contracts, lender instructions, and closing documents for accuracy and completeness
• Coordinate with real estate agents, lenders, attorneys, buyers, and sellers to ensure smooth and timely closings
• Prepare settlement statements, closing disclosures, and escrow documents
• Manage escrow funds, disbursements, wire transfers, and balancing of files
• Ensure compliance with all federal, state, underwriter, and company guidelines
• Resolve title and closing issues in a timely and professional manner
• Maintain accurate records and documentation throughout the transaction lifecycle
• Deliver exceptional customer service and maintain strong professional relationships with clients and referral partners
• Meet closing deadlines while managing multiple transactions simultaneously

Qualifications

• Previous professional escrow or title closing experience preferred
• Knowledge of real estate closing procedures, title insurance, and escrow regulations
• Strong understanding of settlement statements, lender documents, and escrow accounting
• Excellent communication and interpersonal skills
• Highly organized with strong attention to detail
• Ability to work in a fast-paced environment and manage multiple files simultaneously
• Proficiency with title and escrow software systems (SoftPro, ResWare, RamQuest, Qualia, or similar platforms preferred)
• Notary Public license preferred (if applicable in your state)
• State escrow license or certification preferred where required

Preferred Skills

• Strong problem-solving and conflict-resolution abilities
• Ability to build and maintain client relationships
• Professional demeanor and customer-focused mindset
• Experience with residential and commercial transactions is a plus

Compensation & Benefits

• Competitive salary based on experience
• Bonus or commission opportunities
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement plan options
• Professional development opportunities