Rocket Mortgage logo

Senior Executive Assistant

Rocket Mortgage
  • Detroit, Michigan
    4 days ago

    Job Description

    About Bedrock

    Bedrock is an award-winning real estate developer focused on comprehensive city building initiatives in Detroit and Cleveland. Its work includes creating iconic cityscapes, rehabilitating historic properties, and making space for the community—all with the philosophy to operate for more than profit.

    Since 2011, Bedrock has invested and committed more than $7.5 billion to develop and restore more than 140 properties, totaling over 21 million square feet of office, retail, residential, hospitality, industrial, data centers and parking. In 2024, Bedrock was named one of the world’s Most Innovative Companies by Fast Company.

    For additional information about Bedrock, please visit bedrockdetroit.com or connect with us on Facebook, InstagramLinkedIn and X.

    POSITION SUMMARY

    The Senior Executive Assistant position provides high-level administrative, operational, and relationship-management support to the Chief Executive Officer. This role serves as a trusted representative of the CEO and the organization, helping manage executive priorities, communications, scheduling, meeting preparation, stakeholder requests, and day-to-day administrative execution. Success in this position requires strong judgment, discretion, confidentiality, responsiveness, and the ability to anticipate needs in a dynamic, fast-paced environment.

    ESSENTIAL FUNCTIONS

    • Serves as the primary administrative partner to the CEO, anticipating needs, managing competing priorities, and helping ensure the CEO is prepared for meetings, commitments, and follow-up actions.

    • Owns complex calendar management, proactively balancing competing priorities, protecting focused work time, and ensuring alignment with organizational objectives.

    • Reviews, prioritizes, and manages inbox communications, drafting responses on the CEO's behalf and routing items to appropriate team members for action while preserving appropriate visibility into communications.

    • Intakes and organizes a high volume of internal and external communications, including email, voicemail, and meeting requests; identify priority communications and prepares and communicates to the CEO as needed.

    • Builds and maintains strong relationships with internal and external stakeholders, serving as a trusted representative of both the organization and the CEO through professionalism, discretion, and sound judgment.

    • Coordinates executive-level requests, meetings, tours, and stakeholder interactions, including facilitating matters that may not directly involve the CEO and redirecting stakeholders to the appropriate leaders when needed.

    • Coordinates logistics and prepares materials for meetings, calls, events, executive visits & tours, and executive engagements, including agendas, briefing materials, presentations, action items, and follow-up documentation.

    • Drafts, edits, and formats correspondence, presentations, and other materials with precision, professionalism, and attention to audience, tone, and confidentiality.

    • Develops, improves, and maintains administrative processes that support efficiency, organization, confidentiality, and smooth day-to-day execution for the CEO and Office of the CEO.

    • Prepares business and personal travel arrangements, including itineraries, air and hotel accommodations, transportation, and related logistics.

    • Supports expense management, purchase orders, invoices, corporate card statements, and related administrative processes in partnership with Finance and other internal teams.

    • Handles highly confidential and sensitive information with sound judgment and appropriate discretion, including matters delegated by the CEO or Office of the CEO.

    • Supports special projects and other administrative or operational priorities as needed.

    • All other duties as assigned.

    POSITION REQUIREMENTS

    • Minimum of 5 years of related executive administrative support experience required; prior support of a CEO, Chief Officer, C-suite executive, or similarly senior leader strongly preferred.

    • Demonstrated experience managing highly confidential information, complex calendars, executive communications, meeting preparation, and stakeholder relationships.

    • Advanced proficiency in Microsoft Outlook, Word, Excel, and PowerPoint required.

    • Flexible schedule; occasional early morning, evening, or off-hours support may be required based on business needs.

    POSITION QUALIFICATIONS

    • JOB BAND / PROBLEM-SOLVING: Exercises independent judgment in managing complex executive support needs, competing priorities, sensitive information, and time-sensitive requests. Anticipates needs, resolves routine and moderately complex issues, and escalates matters requiring CEO or senior leader direction.

    • KNOWLEDGE: Knowledge of executive administrative practices, calendar and inbox management, meeting coordination, travel planning, expense administration, stakeholder communication, and confidentiality standards. Familiarity with Bedrock, the Family of Companies, Detroit, and executive-level stakeholder environments preferred.

    • SKILLS: Excellent written and verbal communication; strong interpersonal and relationship-management skills; advanced organization and prioritization; strong attention to detail; discretion; sound judgment; proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.

    • ABILITIES: Ability to operate with urgency and professionalism, manage ambiguity, remain flexible as priorities shift, build trust with internal and external stakeholders, maintain confidentiality, work independently with minimal direction, and support the CEO in a high-visibility environment.

    KEY COMPETENCIES

    • Communication: Communicates clearly, professionally, and with strong judgment; adapts messaging to the audience; represents the CEO and organization with credibility and discretion.

    • Planning & Organization: Manages time, priorities, executive commitments, and shifting needs effectively; executes with a high degree of accuracy and follow-through.

    • Problem Solving: Anticipates issues, identifies solutions, makes sound judgment calls within scope, and escalates complex or sensitive matters appropriately.

    • Culture & Ethics: Models integrity, confidentiality, professionalism, inclusion, and respect in all interactions, contributing to a positive environment aligned with organizational values.

    • Technical Skills: Demonstrates strong executive administrative expertise, written communication, calendar and inbox management, and proficiency with Microsoft Office tools.

    • Leadership & Accountability: Takes ownership of responsibilities, follows through on commitments, builds trust with stakeholders, adapts effectively to change, and operates with a high level of accountability.

    WORK ENVIRONMENT

    • This position is in-person, five-day-a-week at our offices & properties. All team members are expected to work on site Monday through Friday during standard business hours.

    • Prolonged periods of sitting and computer use; occasional movement between buildings; ability to lift up to 15 lbs. occasionally.

    • The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities and may be modified periodically.

    DISCLAIMER

    This job description should not be construed as an exhaustive list of duties and responsibilities performed by persons assigned to this classification. It is not intended to limit or in any way modify the right of any supervisor or manager to assign, direct and control the work of employees under his/her supervision. All principal duties and responsibilities of this position are essential functions of the position. Job descriptions are reviewed on a regular basis and may be revised at any time. Revisions will be communicated to employees within the classification. This job description does not constitute a contract of employment; therefore, the company may exercise its employment-at-will rights at any time.

    Bedrock is an equal-opportunity employer.

    Numbers & Facts

    LocationDetroit, Michigan
    IndustryBanking
    Company Size1,500 to 1,999 employees
    Year Founded2002
    Websitehttp://www.myrocketcareer.com

    About Company

    Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We’re insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard. How Our Culture Gives Us Our Edge Typical companies have mission statements. We have ISMs – the 20 philosophies that give us our competitive edge for success and drive our unique culture. We introduce these philosophies to everyone on day one because they are the core principles that guide our decision-making. Our team members aren’t just empowered by opportunity, they’re given all the resources and support needed to deliver innovative solutions. How We Support The Community Since inception, we’ve been dedicated to investing in the cities and organizations that Rocket Companies® calls home – extending from Detroit to Cleveland, Charlotte, Phoenix and Windsor –and this list continues to grow. We maintain a For More Than Profit VisionSM, which is a new generation of doing business that keeps people at the forefront, not numbers. We believe there is a way to do business that creates opportunity for all, and we have a passion for investing in people and communities. Since 2010, our team has volunteered 385,000 hours in Detroit and 723,000 hours nationwide. How We Stay Connected Rocket Companies® is part of a larger group of businesses all invested in and connected by Founder and Chairman Dan Gilbert. This group is known by our team members as the Rock Family of Companies – a diverse collection of companies all obsessed with finding a better way, united by a common purpose to challenge the status quo. It's our mission to find unique solutions for our clients. How Our Culture Gives Us Our Edge Typical companies have mission statements. We have ISMs – the 20 philosophies that give us our competitive edge for success and drive our unique culture. We introduce these philosophies to everyone on day one because they are the core principles that guide our decision-making. Our team members aren’t just empowered by opportunity, they’re given all the resources and support needed to deliver innovative solutions. How We Support The Community Since inception, we’ve been dedicated to investing in the cities and organizations that Rocket Companies® calls home – extending from Detroit to Cleveland, Charlotte, Phoenix and Windsor –and this list continues to grow. We maintain a For More Than Profit VisionSM, which is a new generation of doing business that keeps people at the forefront, not numbers. We believe there is a way to do business that creates opportunity for all, and we have a passion for investing in people and communities. Since 2010, our team has volunteered 385,000 hours in Detroit and 723,000 hours nationwide. How We Stay Connected Rocket Companies® is part of a larger group of businesses all invested in and connected by Founder and Chairman Dan Gilbert. This group is known by our team members as the Rock Family of Companies – a diverse collection of companies all obsessed with finding a better way, united by a common purpose to challenge the status quo. It's our mission to find unique solutions for our clients.

    Skills

    • Billingunmatched
    • Calendar Managementunmatched
    • Communication Skillsunmatched
    • Detail Orientedunmatched
    • Documentationunmatched
    • Establish Prioritiesunmatched
    • Executive Assistant Skills unmatched
    • Expense Managementunmatched
    • Financeunmatched
    • Follow Throughunmatched
    • Identify Issuesunmatched
    • Interpersonal Skillsunmatched
    • Leadershipunmatched
    • Logisticsunmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Microsoft Outlookunmatched
    • Microsoft PowerPointunmatched
    • Microsoft Wordunmatched
    • Network Operations Centerunmatched
    • Philosophyunmatched
    • Plan Meetingsunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Purchase Ordersunmatched
    • Real Estate Developmentunmatched
    • Retailunmatched
    • Transportation and Logisticsunmatched
    • Travel Planningunmatched
    • Voice Mailunmatched
    • Writing Skillsunmatched

    Be found by employers

    5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

    Level up your application

    Professional resume templates

    Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

    Free resume templates

    Free resume builder

    Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

    Free resume builder