Senior Facilities Maintenance Technician

At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work with complex global datasets, AI and machine learning, hybrid cloud solutions, and other technologies that connect people and organizations to the information they need. We value the power of unique perspectives and experiences to unlock innovation. At OCLC, your ideas matter, whether you have two years of experience or 20. You'll learn, create, and problem-solve with technologists, product developers, librarians, researchers, marketing pros, and support teams around the world.

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OCLC is consistently recognized as a best place to work by several independent programs. We recognize and reward people and results with a comprehensive Total Rewards package. This means competitive compensation that reflects your unique contributions-performance, experience, and skills-along with exceptional benefits, including best-in-class health coverage, retirement plans with generous company contributions, and a commitment to your overall well-being.

• We know the best ideas don't always happen at a desk. Take a walking meeting around our 100-acre campus or enjoy lunch on the patio. We're committed to your success-both personally and professionally. Hybrid work environment: For many roles, three days a week on-site, with occasional additional days based on business needs.

• Free use of our on-site tness center, gym sports, group exercise classes, and game room

• Onsite catering and cafeteria subsidized by OCLC

• Health and wellness events

• Work environments with individual and team spaces and the latest technology tools

• Paid parental leave and adoption assistance

• Tuition reimbursement and Public Service Loan Forgiveness eligibility

• Company-subsidized pricing on local tickets and memberships

Join us in transforming how people everywhere access information and be part of a mission-driven team that makes a global impact.

The job details are as follows:
The Senior Facilities Maintenance Technician is responsible for maintaining the safe, reliable, and efficient operation of commercial facilities, building systems, and campus grounds. This role independently performs preventive and corrective maintenance across multiple building systems, diagnoses and resolves complex facility issues, coordinates with vendors and internal stakeholders, and provides technical guidance and mentoring to less experienced maintenance technicians. The position serves as a technical resource to support facility operations and business continuity.

Responsibilities:

• Perform preventive and corrective maintenance on commercial building systems and infrastructure.
• Diagnose and resolve complex issues involving HVAC, plumbing, electrical, lighting, and building automation systems.
• Inspect, troubleshoot, repair, and maintain facility equipment to minimize operational disruptions.
• Perform repairs involving plumbing, lighting, flooring, ceilings, painting, and other commercial building systems.
• Conduct routine inspections of facilities, mechanical spaces, and data centers to identify maintenance needs and recommend corrective actions.
• Support the maintenance and operation of building automation systems, emergency generators, security systems, UPS equipment, and other critical infrastructure.
• Coordinate maintenance activities with internal departments, contractors, and external vendors to ensure timely completion of work.
• Prioritize and respond to routine, urgent, and emergency maintenance requests while balancing preventive maintenance schedules.
• Assist with campus grounds maintenance, including seasonal snow removal and ice mitigation.
• Maintain accurate maintenance records and utilize computerized maintenance management systems (CMMS) or related software.
• Recommend process improvements that enhance facility reliability, operational efficiency, and preventative maintenance practices.
• Provide technical guidance, knowledge sharing, and on-the-job training to Facilities Maintenance Technicians and Associate Facilities Maintenance Technicians.
• Ensure compliance with safety regulations, company policies, and applicable building codes.

Requirements:

• Advanced knowledge of commercial building maintenance practices and facility systems.
• Strong troubleshooting and diagnostic skills across multiple building systems, including HVAC, plumbing, electrical, and mechanical equipment.
• Ability to independently prioritize work and resolve complex maintenance issues with minimal supervision.
• Experience working with building automation systems, computerized maintenance management software (CMMS), and maintenance-related technology.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to coordinate work across multiple stakeholders, contractors, and vendors.
• Strong written and verbal communication skills.
• Demonstrated commitment to workplace safety and regulatory compliance.
• Ability to mentor and provide technical guidance to less experienced technicians.
• Strong organizational skills with the ability to manage competing priorities in a fast-paced environment.

Qualification:

• 5+ years of commercial building maintenance experience, including experience supporting multiple building systems.
• Demonstrated experience troubleshooting HVAC, electrical, plumbing, and mechanical systems.
• Experience working with building automation systems, emergency power systems, or other critical facility infrastructure preferred.
• Physical ability to lift equipment, climb ladders, and stand or walk for extended periods.
• Ability to participate in an on-call rotation and respond to emergency maintenance situations.
• Occasional overtime required.
• Fluency in English required; proficiency in an additional European language preferred.