Company Description
Domino's Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we're a reshaped, reenergized brand of honesty, transparency and accountability - not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to 'deliver the dream' to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That's just the tip of the iceberg…or as we might say, one "slice" of the pie! If this sounds like a brand you'd like to be a part of, consider joining our team!
Job Description
This on-site position provides best-in-class customer service for Dominos Pizza LLCs headquarters in Ann Arbor, Michigan. This position will be responsible for the coordination and daily building operations of the campus and office space, including conference and common areas for Dominos World Resource Center (WRC) and Dominos Innovation Garage (DIG). Core responsibilities include the upkeep, care and space management for all aspects of the campus. This position will include mail and package services, work order management and event support.
Dominos DIG & WRC Hospitality Coordination
- Manages schedules for event training space; assists users in the selection of room space and setup styles; provides master schedule and setup information; updates room scheduling system on availability.
- Coordinates room set-up needs and resets schedules with housekeeping personnel; coordinates special setups with Dominos Technology Team
- Leads effort of room set-up
- Conducts maintenance and aesthetic inspections of all aspects of the campus; prepares and responds to work orders
- Maintains furniture inventory and prepares requisitions for furniture, minor equipment, and supplies
- Coordinates and tracks supplies orders and inventory for beverage dispensing machines ensuring consistent product availability and mitigation of waste
- Invoice processing for operational needs and G&A for Facilities organization
- Close coordination with Leadership Team Admin's to ensure events are executed in alignment with leadership expectations and needs of the business
- Maintain positive relationships and coordination with Property Management company
- Create work orders and assign work orders to the engineering staff, subcontractors and vendors
- Report on open and closed work orders and checking the status of open work orders with the assigned party
Mail and Package Services
- Leads intake and delivery of mail and packages
- Supports team members with outgoing mail and packages focusing on cost effective solutions
- Coordinates supply needs for mailroom to ensure all materials are stocked
Support shredding services and document retention needs
Department Space Management
- Follow-up daily with housekeeping issues and special needs
- Perform daily floor sweeps
- Support amenities and special services such as kitchen and bathroom supplies
- Oversee carpet maintenance including spot cleaning and annual schedule coordination
- Assist with the coordination and physically support department relocations
- Assess office furniture and on-site equipment to determine if replacement, repair or maintenance is needed
- Coordinate with Corporate Construction team to support space management needs including mapping, equipment installation or removal and disposal plans
- Maintain cleanliness of warehouse and respective inventory
- Coordinate with outside contractors for the service and repairs of equipment
Administrative and Additional Tasks
- Coordination and support for board meeting activities
- Verify final invoice pricing and process payments in a timely manner
- Request, review and submit work orders, bids and proposals from vendors
- Supplier relationship management related to housekeeping, pest control, and preventative maintenance contractors etc.
- Support as requested by Facilities and Construction Leadership team for campus related activities
Qualifications
- High School Diploma or GED
- 3-5 years of work experience, customer service, facilities, retail or hospitality
- Advanced problem-solving skills with capability to serve as escalation point for complex facilities issues.
- Strong interpersonal communication skills necessary in communicating to multiple levels of the organization
- Exceptional professional acumen
- Ability to operate a personal computer and necessary software
- Ability to work independently and within a team environment
- Strong relationship and networking skills with both internal and external stakeholders
- Ability to organize and prioritize multiple requests
- Strong time management skills
Additional Information
Benefits:
- Paid Holidays and Vacation
- Medical, Dental & Vision benefits that start on the first day of employment
- No-cost mental health support for employee and dependents
- Childcare tuition discounts
- No-cost fitness, nutrition, and wellness programs
- Fertility benefits
- Adoption assistance
- 401k matching contributions
- 15% off the purchase price of stock
- Company bonus
All your information will be kept confidential according to EEO guidelines.