The Senior Facilities Manager has the following main responsibilities:
Leadership
Technical advisor and escalation point for the Facilities Management team to assist in prompt resolution of complex issues and projects
Influence, direct, and support Facilities Management team, utilizing both technical knowledge of facilities and analytics available from our Service Channel platform
Recommend, develop, and implement department policies, procedures and programs that will assure well maintained buildings and facilities.
Develop the annual capital plan for the fleet
Develop & Manage Facilities dashboards + analytic reporting within Service Channel
Review work order analytics to identify trends in service gaps and recurring issues and provide corrective actions
Ensure that service level agreements with our national service providers are meeting the business needs in terms of standards, quality, efficiency and cost effectiveness. s
Responsible for refining and implementing our refresh program, demonstrating the ability to develop and implement a company program and manage all activities and people supporting the program
Manage external project managers
Regional Management
Execute capital re-investment projects from implementation through completion
Develop and manage Facilities budgets utilizing site surveys, Service Channel data, and Operations feedback.
Provide project status updates weekly to keep current projects on track.
Contracts and manages all regional vendors for PM + Service
Support NROs by leading turnover & 10 month warranty walks
Conduct annual location audits with Ops leadership in the market to ensure condition of all building systems and assets and gather information that will support the recommendations for capital improvements
Train operation teams on programs and repair & maintenance work performed in our restaurants to help quality control work and cost.
Participate in monthly/quarterly conference calls with Operations/Store Dev Leadership to discuss issues, concerns, or other pertinent project considerations
Desired Traits
Personal:
Personal characteristics reflective of sweetgreen: self-motivated, positive, service-oriented, flexible, fun-loving, and ethical with a high degree of integrity.
The maturity to embrace ambiguity and ability to adapt according to the market and the continuing innovation at sweetgreen.
Ability to travel for up to 75% of work schedule.
Education/Training:
10+ years of experience in Facilities maintenance or related field A./B.S. in relevant field or an equivalent in education and experience Certification in facilities management through International Facilities Management Association or other organization preferred.
Knowledge/Skills
Leadership experience as an interdisciplinary project manager
Working knowledge of and the ability to use a PC as well as Microsoft Office and Google Suites.
Working knowledge of and the ability to use Service Channel or similar facilities management software preferred.
Working knowledge of service and maintenance costs.
Knowledge of rules and regulations governing facilities safety requirements.
Knowledge of FFE purchasing on a national level. Aptitude for prioritizing multiple projects.
Come join the sweetlife!
About sweetgreen
sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we're committed to leaving people better than we found them. We're in the business of feeding people, and we're out to change what that means.
sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.
Founded in 2007, sweetgreen is a destination for simple, seasonal, healthy food. We believe the choices we make about what we eat, where it comes from and how it’s prepared have a direct and powerful impact on the health of individuals, communities and the environment. That’s why we’re building a transparent supply network, why we cook from scratch, and why we’re building a community of people who support real food.
We’re in the business of feeding people, and we’re out to change what that means.
These six core values embody our culture, spirit and dedication to doing what’s right. They keep us aligned and help us make decisions about everything from the food we serve to the way we design our stores.
create solutions where the company wins, the customer wins, the community wins.
make decisions that last longer than you will.
cultivate authentic food and relationships.
create meaningful connections every day
leave people better than you found them.
celebrate your passion and your purpose.
Our mission is to inspire healthier communities by connecting people to real food. We know that sweetgreen is a critical link between growers and consumers, and we feel a responsibility to protect the future of real food. To that end, we’re committed to supporting small and mid-size growers who are farming sustainably, to creating transparency around what’s in your food and where it came from, and to creating more accessibility to healthy, real food for more people. Because here at sweetgreen, impact is not an arm of our business, it is our business, and it permeates everything we do, from what we source to who we hire and how we support local communities. We want to make an impact and leave people better than we found them, and we tailor our approach in each market to reflect the needs of the community.