Senior Family Services Specialist - Adult Services

Senior Family Services Specialist - Adult Services

Salary

$65,416.00 - $76,864.00 Annually

Location

Chesterfield, VA

Job Type

Full-Time

Job Number

27-00043

Department

Social Services

Opening Date

07/06/2026

Closing Date

7/19/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Minimum Qualifications

Customer Experience: Its Our Business, Its Our Passion.

The Chesterfield-Colonial Heights Department of Social Services is hiring a Senior Family Services Specialist- Adult Services to conduct investigations of suspected abuse, neglect, and exploitation of adults over the age of 60 and disabled persons over the age of 18 in Chesterfield and Colonial Heights and to support the customers right to make choices and assist in maximizing independence. The position carries a caseload of Adult Services and Adult Protective Services cases.

What You Do and How You Do It:

You will investigate allegations by asking vulnerable adults personal or difficult questions related to their safety and/or risk of abuse, neglect, and exploitation. You will conduct assessments, long term care screenings for adults and children, monitor companion services and guardian reports and develop service plans. It doesnt stop there. You will make appropriate referrals or provide needed guidance to facilitate solutions to specific problems. You will engage and empower adults to identify their strengths and skills in addition to problem-solving ways to make positive changes. You will learn local, state, and federal regulations, and stay up to date as things change. Youll help customers connect with community resources to receive the services they need. You will also educate the public on the needs and concerns of this adult population. Perform other work as required.

Heres What You Need:

• Minimum of a bachelors degree in a Human Services field or minimum of a bachelors degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section22VAC40-670-20 of the Administrative Code of Virginia) required.
• Considerable experience in assigned program area/human services programs and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills and abilities required.
• Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license preferred.
• Knowledge of adult services programs in public social services in Virginia preferred.

Were Looking for Ideal Candidates Who Have (Preferred Qualifications):

• Excellent oral and written communication skills to include the ability to interact with a culturally diverse population
• Consistently excellent customer service skills
• Ability to build relationships and foster a sense of team both inside the agency and externally
• Independent, creative, critical thinker with good judgment for making decisions
• Strong computer and typing proficiency
• Ability to deal effectively with conflict; assertiveness and confidence when being challenged

Current valid driver's license and good driving record required. Based on the Virginia DMV point system, record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months. Out of state driving records must be obtained by applicant and presented at time of interview. Records must reflect at least three years of history and be dated within thirty days of interview date. Pre-employmentdrug testing, FBI criminal background check and education/degree verification required. A Chesterfield County application is also required and must be submitted online by the deadline.

This position is considered Critical Safety Sensitive and is subject to random drug and alcohol testing. The use of medical marijuana for this position is prohibited.

This position is part of an Emergency Shelter Team during times of natural disaster, reporting to shelter duty as required.

Chesterfield County offers an attractive benefits package. As a local Department of Social Services, Chesterfield-Colonial Heights Department of Social Services may offer incentives, approved through the Virginia Department of Social Services, to candidates hired who possess additional relevant training, skills and experience. Those incentives apply to individuals who possess: a masters or bachelors degree in social work, masters degree in human services, LCSW designation, Child Welfare Stipend participants, completion of COVLC new worker training orthose who are bilingual (English/Spanish or American Sign Language).

This position is part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.

Did you know that working for a local government provides credit towards the Public Student Loan Forgiveness Program (PSLF)?

Visit careers.chesterfield.gov to view instructions and to complete and submit an application.

Shift

Monday - Friday; 8:30 a.m. - 5:00 p.m.

Work Location

Social Services

Chesterfield County is an Equal Opportunity Employer Committed to Workforce Diversity, Equity, and Inclusion

For information on county benefits, view Employee Benefits Summary.

01

What is your highest level of education completed? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)

• Some High School
• High School/GED
• Some College
• 2 year College degree (Associates)
• 4 year College degree (Bachelors)
• Masters Degree

02

How many years of experience do you have working with older adults or individuals with disabilities in settings such as nursing facilities, DSS, group homes, assisted living facilities, DARS, DBHDS, or Mental Health? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)

• Less than 1 year
• 1 - 3 years
• 3 - 5 years
• 5 - 10 years
• 10 - 15 years
• More than 15 years

03

How many years of experience do you have conducting Adult Protective Services investigations? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)

• Less than 1 year
• 1 - 3 years
• 3 - 5 years
• 5 - 10 years
• 10 - 15 years
• More than 15 years

Required Question

Employer Chesterfield County

Address Human Resources Department

9901 Lori Road / P.O. Box 40

Chesterfield, Virginia, 23832

Phone 804-748-1551 (Office)

Website http://www.chesterfield.gov