What does a cell phone in your pocket, a spaceship, and an electric vehicle have in common?Ellsworth Adhesives specs in materials in each of those products!Ellsworth Corporation, a global, industry leading distributor of specialty chemicals and equipment and adhesive manufacturer currently has a Senior Field Service Engineer opportunity. This role reports into EDS, an Ellsworth Corporation company. Candidates must be located either in Sparks, NV or in the Midwest (Milwaukee, Chicago, or Minneapolis areas). We are also open to hiring career level candidates, depending on experience.Do you have experience with machine maintenance, repair, and troubleshooting and enjoy working directly with customers? Want to continue to grow your career? This is an exciting time to be a part of Ellsworth, come join our team!Ellsworth Dispensing Solutions provides the solutions to make parts. We are the knowledge leader in dispensing solutions. Ellsworth Corporation, a global, industry leading distributor of specialty chemicals and equipment and adhesive manufacturer currently has a Field Service Technician opportunity at Ellsworth Dispensing Solutions, located in Sparks, NV.Click here to find out more about the markets we serve and here to learn about our consumer and manufacturing products!This role performs on-site preventive maintenance, troubleshooting, repairs, equipment modifications and installations of equipment ranging from medium to highly complex systems for national and international customers. Maintains equipment documentation related to internal assembly, testing, set-up, and troubleshooting. Delivers start-up services and customer training during installations.ResponsibilitiesInstalls, troubleshoots, repairs, modifies, overhauls, or refurbishes standard equipment and special purpose equipment and system components at customer locationsIntegrates equipment with customer and/or third-party vendor equipment, as neededProvides after-sales technical support and machine maintenance training to customersPerforms preventive maintenance on customer equipment as requiredCommunicates with customers to schedule installations, repairs, and/or preventive maintenance work, and estimated arrival times for unscheduled service requestsResponds to technical questions and routine customer and sales inquiries regarding equipment operation and performanceParticipates in trade shows as requiredPERKS & BENEFITSAs an industry leader, we offer a competitive wage, bonus plan, and a comprehensive benefit package which includes Health, Prescription, Dental, Vision, Life, Disability, Flexible Spending, 401(k), Employee Assistance, Paid Time Off and Holidays, Wellness Program, Social Events, Community Involvement and much more!Click Here for a summary of Employee Benefits.Qualifications4+ Years of direct work experience (2+ years for career level candidates)Bachelor's degree from a four-year college in Engineering or related field, other combinations of education and experience may be consideredMust possess and maintain a valid driver's license with a satisfactory driving record.Strong customer service skills with the ability to manage high-stress situations with professionalismAble to respond promptly to customer needs and actively gather feedback to drive continuous service improvementContinuously pursues training and development opportunities, including an in-depth knowledge of machine tool industry, latest technologies and company product linesKnowledge and ability to adhere to safety and security protocols to ensure a safe working environmentAbility to work independently with minimal guidance, including making decisions which may be outside standard operating proceduresFamiliarity with relevant industry regulations and standardsFrequent travel – 25-50% domestic and occasional internationalThe ability to lift 75 lbs., frequently bending and lifting safely#EDS #fieldservice #dispensing #adhesivesEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.#J-18808-Ljbffr