Senior Field Service Manager

DEL MEDICAL Inc
  • Bloomingdale, IL
    30+ days ago

    Job Description

    Field Service Manager - X-Ray Systems (Leadership Role | National Travel)

    Lead the Team. Own the Field. Drive Critical Healthcare Technology.

    Del Medical is looking for a hands-on Field Service Manager who thrives at the intersection of advanced X-ray technology, leadership, and mission-critical service delivery.

    You'll lead a team of Field Service Engineers supporting radiographic imaging systems across hospitals, clinics, and government installations, including military environments where performance matters most.

    If you're a proven technical leader who can solve complex problems, develop people, and deliver results in the field, we want to talk to you.

    What You'll Do

    • Lead & Develop a High-Performance Team

    Coach, mentor, and manage Field Service Engineers across multiple regions

    • Own Service Operations

    Drive performance across response times, uptime, and first-time fix rates

    • Be the Technical Authority

    Support escalations and troubleshoot complex X-ray system issues

    • Deliver Exceptional Customer Experience

    Build trusted relationships with healthcare providers and government clients

    • Improve & Scale the Service Function

    Implement best practices, streamline processes, and partner with Engineering & Quality

    • Stay Close to the Field

    Travel to support installations, escalations, and critical deployments

    Why Del Medical?

    • Work on mission-critical imaging systems that directly impact patient care
    • Lead service efforts supporting both healthcare and military operations
    • Join a growing, agile organization where your impact is visible
    • A role that blends leadership, technology, and real-world impact

    Benefits:

    • Competitive salary and benefits package.
    • Auto Allowance
    • Reimbursed expenses for Gas, lodging, meals
    • Health, dental, and vision insurance.
    • STD, LTD, Life and AD&D Insurance
    • 401(k) retirement plan with company match.
    • Paid time off, including holidays and vacation.
    • Opportunities for professional development and career advancement.

    Ready to Lead from the Front?

    If you're looking for a role where you can make decisions, build teams, and solve real-world problems in the field, apply today and help drive the future of medical imaging service at Del Medical.

    Numbers & Facts

    LocationBloomingdale, IL

    Skills

    • Best Practicesunmatched
    • Coachingunmatched
    • Customer Experienceunmatched
    • Dental Insuranceunmatched
    • Governmentunmatched
    • Healthcareunmatched
    • Healthcare Providersunmatched
    • Hospitalunmatched
    • Identify Issuesunmatched
    • Leadershipunmatched
    • Medical Imagingunmatched
    • Mentoringunmatched
    • Militaryunmatched
    • Military Operationsunmatched
    • On Site Supportunmatched
    • Patient Careunmatched
    • Problem Solving Skillsunmatched
    • Process Developmentunmatched
    • Radiographyunmatched
    • Reimbursementunmatched
    • Service Deliveryunmatched
    • Team Lead/Managerunmatched
    • Technical Leadershipunmatched
    • Vision Planunmatched
    • Willing to Travelunmatched

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