Lighthouse Technology Services is partnering with our client to fill their Senior Functional Systems Analyst position! This is a 12 mo+ contract-to-hire opportunity and will be hybrid in Charlotte, NC. This role will be a W2 employee of Lighthouse Technology Services. No C2C or subcontracting arrangements will be considered.
What You'll Be Doing:
Lead the functional analysis and requirements gathering for a multi-year, greenfield retail application transformation initiative that will modernize the organization's technology stack and create next-generation scalable solutions
Partner directly with senior leadership to capture high-level strategic vision and translate it into actionable functional requirements and architectural direction
Collaborate with Business SMEs across multiple lines of business to drive feature definition, validate requirements, and create comprehensive documentation that guides development teams
Design and optimize modular, functionality-based system architecture that promotes shared components across business lines and delivers optimal user experiences
Create workflows and process documentation using Visio to illustrate complex system interactions and integration points across multiple interconnected platforms
Maintain enterprise-wide awareness of parallel projects and initiatives to identify dependencies, opportunities for synergy, and potential impacts on new development work
Operate within a SAFe Agile framework with flexible sprint structures, balancing strategic planning with tactical execution
Serve as a bridge between executive vision and technical implementation, ensuring alignment across stakeholders without requiring day-to-day direction
What You'll Need to Have:
5+ years of experience as a Functional Systems Analyst working with enterprise-level systems and complex integration environments (not transitioning from small-scale work)
Proven track record working directly with business stakeholders to elicit requirements, validate concepts, and translate ideas into documented functional specifications
Strong functional analysis background with experience optimizing workflows and user experiences across interconnected systems
Demonstrated ability to think strategically and operate at a high conceptual level while maintaining awareness of downstream impacts and cross-project dependencies
Proficiency with Visio and workflow documentation tools to create clear, comprehensive system and process diagrams
Experience with ordering, fulfillment, or reporting systems in retail or similar high-volume transaction environments is preferred
Self-starter mentality with the ability to take initiative, identify the right stakeholders, and drive outcomes independently
Strong interpersonal and communication skills with a collaborative approach that builds relationships and avoids friction across teams