Communication Skills, Documentation, Functional Analysis, Interpersonal Skills, Microsoft Visio, Order/Customer Fulfillment, Requirements Validation/Verification, Retail, System Integration (SI), Systems Analysis, Team Player
Position: Senior Functional Systems Analyst
Location: hybrid in Charlotte, NC
Duration: 12+ months
Visa: gc or citizens
What You'll Need to Have:
5+ years of experience as a Functional Systems Analyst working with enterprise-level systems and complex integration environments (not transitioning from small-scale work)
Proven track record working directly with business stakeholders to elicit requirements, validate concepts, and translate ideas into documented functional specifications
Strong functional analysis background with experience optimizing workflows and user experiences across interconnected systems
Demonstrated ability to think strategically and operate at a high conceptual level while maintaining awareness of downstream impacts and cross-project dependencies
Proficiency with Visio and workflow documentation tools to create clear, comprehensive system and process diagrams
Experience with ordering, fulfillment, or reporting systems in retail or similar high-volume transaction environments is preferred
Self-starter mentality with the ability to take initiative, identify the right stakeholders, and drive outcomes independently
Strong interpersonal and communication skills with a collaborative approach that builds relationships and avoids friction across teams
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Artifact Global Corporation