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Senior Genesys Cloud Developer

Syntricate Technologies

Austin, TX

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Amazon Web Services (AWS), Application Programming Interface (API), Artificial Intelligence (AI), Authentication, Cloud Computing, Computer Programming, Genesys Solutions, High Level Architecture (HLA), JavaScript, OAuth, Python Programming/Scripting Language, REST (Representational State Transfer), Scripting (Scripting Languages), Software Engineering, Systems Administration/Management
LOCATION
Austin, TX
POSTED
30+ days ago
Required Skills: Genesys Cloud CX Development| Visual Tools From a high-level Architect's perspective, building voice/digital bots. While having a foundation understanding of variables, loops, decision logic, and switch statements To build voice/digital bots in Genesys Cloud CX, any required integrations, additional technical skills may be valuable or necessary. Integration & Backend Skills- Working with APIs to exchange information with other tools Writing scripts or code to handle special logic REST APIs: For connecting to external systems, databases, or services using Genesys APIs (users, conversations, analytics, etc.) OAuth & Authentication: Managing secure access when calling external systems configuring and customizing. Optional but Valuable Programming Skills- Need additional skills on advanced or customized bot needs to be. For example: JavaScript – Often used when building connectors between Genesys and other systems. It can also help add extra logic behind the scenes (like in cloud environments such as AWS). Python – Commonly used in AI projects. If you're connecting your bot to smart services (like Google or Amazon AI tools), this can be very helpful.

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Syntricate Technologies

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