Senior Hardware Development Manager, Robotic Sortation Technology

Amazon.com Inc

North Reading, MA

JOB DETAILS
SKILLS
Automation, Automation Systems, Best Practices, Business Strategy, Career Counseling, Coaching, Computer Firmware, Corrective Action, Cross-Functional, Customer Experience, Electricity, Emerging Technology, Hardware Development, Leadership, Manufacturing, Manufacturing Requirements, Metrics, Operational Audit, People Management, Product Lifecycle, Robotics, Root Cause Analysis, Strategic Planning, Supply Chain, Talent Management, Team Lead/Manager, Team Player, Test Design, Vehicle Fleets
LOCATION
North Reading, MA
POSTED
30+ days ago

Lead the strategic design and development of hardware systems powering one of the world"s largest commercial fleets of mobile robotic sortation and automated outbound systems at Amazon Robotics. In this role, you"ll manage a highly talented hardware development team while influencing organizational strategy to deliver safe, cost-effective, and reliable robotic sortation solutions that transform Amazon"s fulfillment operations.

You"ll operate at both strategic and tactical levels-defining long-term roadmaps while remaining accountable for execution excellence. Partner with senior leaders across Supply Chain, Manufacturing, Regulatory, and other organizations to drive alignment on complex technical and business decisions. Your leadership will directly impact how millions of packages are sorted through Amazon"s network every day.

Key job responsibilities

Hire and manage a team of exceptional engineers

Own success across multiple development engagements

Help your team Invent and Simplify to solve really hard business and technical challenges

Influence the strategic roadmap

Set operational metrics and drive best practices

A day in the life

Your day might start with a design review for a next-generation robotic system, where you guide your team through complex trade-offs between performance, cost, and manufacturability. You"ll spend time coaching one of your leads on how to force multiply their team"s technical skills while preparing for an upcoming promotion cycle.

Mid-morning, you"ll join a strategic planning session with senior leaders and Principal Engineers to align on the multi-year hardware roadmap, contributing insights on emerging technologies and capability gaps. After lunch, you"ll dive deep into a manufacturing issue affecting field deployment, working with your team and supply chain partners to identify root causes and implement corrective actions.

Your afternoon includes one-on-ones with your team members, where you provide guidance on handling key design challenges and career development. You"ll review operational metrics with your organization, celebrating wins and identifying areas for improvement. The day closes with a cross-functional meeting where you build consensus on a technical decision, balancing input from multiple stakeholders to drive the right outcome for customers.

Throughout it all, you remain connected to both strategic direction and tactical execution, ensuring your organization delivers results while building capability for the future.

About the team

We at Amazon Robotics empower a smarter, faster, more consistent customer experience through automation. We design, test, and deploy innovative robotic solutions that move and sort billions of items through our fulfillment network every year. Our hardware team is responsible for delivering and maintaining safe, cost-effective, and reliable robotic systems by effectively integrating Mechanical, Electrical, Firmware, and Software functions throughout the product lifecycle.

We collaborate closely with Supply Chain, Regulatory, and Manufacturing partners to bring ground breaking automation from concept to reality. Our work directly impacts customer experience, operational efficiency, and Amazon"s ability to deliver on our promises. We operate one of the largest commercial fleets of mobile robotic outbound automation systems in the world, and we"re just getting started.

As a member of our Sortation leadership team, you"ll work alongside colleagues who are committed to solving complex technical challenges while fostering an inclusive environment where diverse perspectives strengthen our solutions. You"ll help shape how we develop talent, make strategic decisions, and build the next generation of automated outbound robotic systems that serve our customers.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles