Senior Healthcare Administrator — Enterprise Operations

We are seeking an experienced Senior Healthcare Administrator to oversee enterprise-wide administrative and operational functions across our Medicaid Home Health, PDN, PAS, and Hospice organization. This role sits above individual site/branch administration, the person in this seat standardizes and manages operations across all locations, ensuring consistency, compliance, and performance across the enterprise, with a higher degree of autonomy and cross-site decision-making authority than a standard site administrator role.

This is a senior execution and standard-setting role: the Senior Healthcare Administrator not only implements the operating systems, policies, and standards set by executive leadership, but helps shape them by identifying where enterprise-wide standards need to evolve as the organization grows. The role works closely with the COO and site-level leaders to translate strategy into daily operational reality, and serves as an escalation point for issues site-level administrators can't resolve on their own.

Key Responsibilities

•    Oversee day-to-day administrative operations across all locations, ensuring consistent execution of company-wide policies and procedures

•    Own and continuously refine enterprise-wide intake, admissions, and scheduling processes, ensuring efficiency and standardization across sites

•    Monitor compliance with Medicaid, state, and federal regulations across all locations; lead survey readiness and audit preparation

•    Standardize and oversee Quality Assurance & Performance Improvement (QAPI) processes enterprise-wide

•    Track and report on operational KPIs (staffing, scheduling efficiency, caregiver utilization, admissions, patient satisfaction) across all sites, and recommend corrective strategy where performance lags

•    Directly supervise and develop site-level administrators and department leads; serve as their escalation point and hold them accountable to enterprise standards

•    Partner with HR on enterprise-wide staffing, onboarding, and workforce compliance processes

•    Identify systemic operational gaps or inconsistencies across locations and drive corrective action at the root-cause level

•    Partner with the COO on rolling out new systems, processes, or locations as the organization grows, including leading pilot implementations

Requirements

Required

•    Bachelor's degree in Healthcare Administration, Business, Nursing, or related field (Master's preferred)

•    Minimum of 10 years of healthcare administration experience, including at least 4–5 years overseeing multi-site or enterprise-wide operations

•    Strong working knowledge of Medicaid regulations, survey readiness, and compliance requirements

•    Demonstrated success standardizing processes across multiple locations or departments, with measurable results

•    Proven ability to manage and develop other administrators/leaders, not just individual contributors

•    Strong organizational, communication, and leadership skills

Preferred

•    Experience in Home Health, Hospice, PDN, or PAS

•    Experience supporting a multi-site healthcare organization through growth, expansion, or acquisition integration

•    Familiarity with KPI dashboards and operational reporting tools

Benefits

•    Competitive salary

•    Health insurance

•    Paid time off / holidays