Senior Helpdesk Support

EMPRO US
  • Los Angeles, CA
    1 day ago

    Job Description

    Job Description

    Job Description

    Note: This role resides in Pico Rivera, CA and requires onsite work full-time 8am - 5pm, M-F


    Must have led or mentored Tier I or Tech Support team members


    Sr. IT Help Desk

    • On-site requirements
    • Possible OT,
    • Business casual
    • Must be onsite to meet clients or handle walk-ins.
    • Primary duties/responsibilities
    • Computer Imaging and deployment (shipping)
    • Cell phone prep and deployment (shipping)
    • Ticketing system incident response
    • Service Desk phone call incident response
    • Printer trouble shooting
    • Any key identifiers that the ideal candidate may possess
    • Large company experience
    • Similar list of duties
    • 2+ year experience (preferred)
    • Manufacturing/Distribution a plus
    \nCompany Description

    EMPRO is a premier staffing firm specializing in placing top-tier manufacturing and technical talent. Known for speed, precision, and quality, EMPRO delivers highly qualified candidates quickly—saving companies time while ensuring the right fit every time. EMPRO partners closely with both clients and candidates to create long-term, successful placements.

    Company Description

    EMPRO is a premier staffing firm specializing in placing top-tier manufacturing and technical talent. Known for speed, precision, and quality, EMPRO delivers highly qualified candidates quickly—saving companies time while ensuring the right fit every time. EMPRO partners closely with both clients and candidates to create long-term, successful placements.

    Numbers & Facts

    LocationLos Angeles, CA

    Skills

    • Cellular Telephoneunmatched
    • Customer Support/Serviceunmatched
    • Distribution Servicesunmatched
    • Help Deskunmatched
    • Identify Issuesunmatched
    • Incident Responseunmatched
    • Manufacturingunmatched
    • Mentoringunmatched
    • Printersunmatched
    • Technical Supportunmatched
    • Time Managementunmatched

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