Senior Home Care Coordinator/Recruiter/Scheduler

Griswold Home Care For Durham and Chapel Hill
  • Durham, North Carolina
  • Autofill and Review
30+ days ago

Job Description

Job Summary:

The Senior Home Care Coordinator/Recruiter/Scheduler plays a crucial role in ensuring smooth operations by managing caregiver recruitment, scheduling, and coordination of client care services. This position requires strong organizational skills, attention to detail, and a passion for supporting seniors and caregivers alike.

 

Benefits:

  • Weekly paydays
  • Competitive compensation
  • Paid Time Off (PTO)
  • Flexible Schedule 
  • Over time pay
  • Health & dental insurance
  • Opportunities for ongoing training and development

Care Coordinator Can earn Pay:

  • Up to $21 - $23 per hour (based upon experience)

Job Title: Senior Home Care Coordinator/Recruiter/Scheduler

Job Type: Full-Time / Part-Time

Key Responsibilities:

Recruitment & Hiring:

  • Source, screen, and interview qualified caregivers (CNAs, HHAs, and companions).
  • Conduct background checks, verify credentials, and ensure compliance with company and state requirements.
  • Facilitate onboarding, training, and orientation for new hires.
  • Develop and maintain a pipeline of caregivers to meet staffing needs.

 

Scheduling & Coordination:

  • Assign caregivers to clients based on skills, availability, and client preferences.
  • Maintain and update the scheduling system to ensure adequate coverage.
  • Handle last-minute schedule changes, call-offs, and replacements promptly.
  • Communicate schedule updates to caregivers and clients efficiently.

 

Client & Caregiver Support:

  • Serve as a primary point of contact for caregivers regarding work schedules and client needs.
  • Maintain strong relationships with clients and families, addressing concerns and adjusting care plans as needed.
  • Monitor caregiver performance and provide feedback to improve service quality.
  • Assist in resolving conflicts between clients and caregivers professionally.

 

Administrative & Compliance:

  • Maintain accurate employee and client records.
  • Ensure all caregivers meet training and compliance requirements.
  • Assist with payroll and billing by verifying caregiver hours and attendance.
  • Support the office team with other administrative duties as needed.

 

Qualifications & Requirements:

  • Experience: At least 1-2 years in home care, healthcare staffing, scheduling, or a similar role.
  • Education: High school diploma or equivalent required; associate or bachelor’s degree preferred.
  • Skills:
    • Strong organizational and problem-solving skills.
    • Excellent communication and interpersonal abilities.
    • Proficiency in scheduling software (e.g., ClearCare, WellSky, or similar).
    • Ability to multitask in a fast-paced environment.
    • Knowledge of home care regulations and best practices is a plus.

 

About Griswold Home Care:

  • Established in 1982, Griswold is the oldest non-medical home care franchise in the U.S.
  • Operates in over 170 locations across 30 states, serving over 100,000 families
  • Values: Compassion, care, and quality service to help clients remain in the homes they love
  • Jean Griswold Scholarship Foundation to support education in care-related fields
  • Offers above-average pay, employee appreciation programs, and opportunities for growth

 

Ready to Join Our Team?

  • Simple, mobile-friendly application process (3 minutes)
  • Apply today & become a part of a respected caregiving team!

Numbers & Facts

LocationDurham, North Carolina
Websitegriswoldcare.com

Skills

  • Administrative Skillsunmatched
  • Background Investigationunmatched
  • Best Practicesunmatched
  • Billing Recordsunmatched
  • Communication Skillsunmatched
  • Corporate Complianceunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Dental Insuranceunmatched
  • Detail Orientedunmatched
  • Health Insuranceunmatched
  • Health Planunmatched
  • High School Diplomaunmatched
  • Home Careunmatched
  • Interpersonal Skillsunmatched
  • Maintain Complianceunmatched
  • Multitaskingunmatched
  • Onboardingunmatched
  • Organizational Skillsunmatched
  • Performance Analysisunmatched
  • Problem Solving Skillsunmatched
  • Quality Managementunmatched
  • Regulationsunmatched
  • Regulatory Complianceunmatched
  • Sales Pipelineunmatched
  • Schedule Developmentunmatched
  • Scholarshipunmatched
  • Staff Requirementsunmatched
  • Systems Maintenanceunmatched
  • Training/Teachingunmatched

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