Senior HR Generalist

Prime Retail Services is a nationwide retail construction General Contractor helping brands bring their spaces to life with precision and professionalism. Since 2003, we’ve delivered retail construction solutions for Fortune 500 companies and growing brands across the United States and Canada. 

The HR professional will provide strategic and comprehensive HR generalist support, reporting directly to the HR Manager. This role is responsible for supporting key HR functions such as performance management, benefits compliance, employee relations, and HR systems administration. While not directly responsible for leading talent acquisition, the Senior HR Generalist will collaborate with the recruiter as needed and may assist with recruiting-related tasks during periods of low HR activity. The position plays a critical role in  aligning HR practices with the organization’s strategic goals and ensuring consistent, compliant, and effective HR operations. 

This position is onsite in our Flowery Branch office.

 Essential Functions:

• Day to day will provide a high volume of transactional support.
• Support Strategic HR Initiatives: Act as a key partner to the HR Manager in executing company-wide HR strategies, policies, and programs aligned with business goals in the retail construction services space.  
• Employee Relations & Engagement: Serve as a primary contact for employee relations issues, providing guidance, conflict resolution, and promoting a positive work environment across field and corporate teams.  
• Onboarding & Offboarding: Manage and continuously improve onboarding and offboarding processes to ensure smooth and compliant experience for new hires and exiting employees.  
• Compliance & Recordkeeping: Ensure HR practices comply with federal, state, and local employment laws. Maintain accurate employee records, I-9s, and other documentation in accordance with company policy.  
• Benefits & Leave Administration: Support benefits enrollment, employee inquiries, and leave management (FMLA, ADA, etc.), working closely with third-party providers and internal stakeholders.  
• HR Reporting & Metrics: Prepare and analyze HR reports (e.g., turnover, headcount, recruitment metrics) to support data-driven decision-making and strategic planning.  
• Provide HR generalist support in employee relations, performance management, policy interpretation, and compliance  
• Collaborate with HR Manager and leadership on employee engagement, workforce planning, and organizational development.  
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices.  
• Handles HRIS (UKG) troubleshooting. Support and build an improved platform when necessary.  
• Maintains knowledge of trends, best practices, regulatory changes, and new technology in human resources, benefits, and compliance.  
• Assists in performing plan audits including 401K audits, etc. Perform analysis on the data. Prepare presentations.  
• Direct supervision to one member of HR department, which includes coaching, HR guidance, and mentoring within the scope of TA and HR.   

Competencies: 

• Excellent organizational skills and attention to detail.  
• Build partnerships with hiring managers and leadership to understand workforce needs.  
• Strong communication skills; written and verbal.  
• Excellent time management skills with a proven ability to meet deadlines.  
• Strong analytical and problem-solving skills.  
• Ability to prioritize tasks and to delegate them when appropriate. 
• Ability to act with integrity, professionalism, and confidentiality.  
• Thorough knowledge of benefits and employment-related laws and regulations.  
• Proficient with Microsoft Office Suite or related software.  
• Proficiency with or the ability to quickly learn the organization’s HRIS system.  
• Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, COBRA, FMLA, ADA, and DOL requirements.  
• Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.  
• Promote and can recognize and respect cultural differences within the organization.  

Qualifications: 

• Bachelor’s degree in human resources or related
• Minimum of 6 years as an HR Generalist. 
• Experience working on fast paced, dynamic environments, with the ability to manage multiple priorities and projects simultaneously.
• Proficiency in HRIS systems, Preferably UKG
• Familiar with ATS systems
• Proficiency with Microsoft Office Suite 

*** This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job, but more of a general nature. Employees may be asked to perform duties not listed as required by business needs. Duties, responsibilities and activities may change at any time with or without notice***