Senior HR Technology System Analyst

The Senior HR Technology Systems Analyst serves as the technical systems expert responsible for the configuration, optimization, and support of HR technology, with a primary focus on the UKG Pro Pay platform and related integrations. This role leads complex system analysis, troubleshooting, and solution design to ensure accurate, compliant, and scalable operations, partnering closely with payroll, accounting, HR, and IT to improve system structure, data integrity, and overall performance. Strong enterprise systems analysis capability is essential; payroll, tax, and UKG experience are highly valued but may be developed.

Responsibilities 

Systems Analysis & Solution Design

• Lead requirements gathering sessions with business stakeholders to understand needs and translate them into documented system solutions.
• Analyze and map business processes; identify gaps, risks, and opportunities for automation or simplification.
• Design scalable, compliant system solutions and support testing, deployment, and post-deployment validation.

Platform Configuration & Optimization

• Configure, maintain, and optimize system functionality within UKG Pro and related integrations to support accurate, compliant processing.
• Lead or support system implementations, upgrades, and integration development.
• Monitor system performance and proactively identify and address risks, improvement opportunities, and automation potential.

Integrations & Data Integrity

• Support and troubleshoot system integrations, including data flows, interfaces, and error handling across connected systems.
• Analyze and resolve complex system issues to identify root causes, prevent recurrence, and drive long-term solutions.
• Perform system audits, reconciliations, and compliance reviews to ensure data integrity and maintain compliance with regulatory, tax, data privacy, and security requirements.

Reporting, Documentation, & Compliance

• Develop and maintain reports, audits, and data validations to support compliance and decision-making.
• Create and maintain user guides, internal process documentation, audit tracking tools, and training materials.
• Stay current on regulatory requirements, system capabilities, and technological trends to continuously improve the system.

Qualifications

Required Qualifications:

• Strong enterprise systems analyst experience supporting complex, cross-functional business applications.
• Demonstrated ability to lead requirements gathering and translate business needs into clear technical specifications and scalable system designs.
• Experience with system configuration, integrations, and data troubleshooting across enterprise platforms.
• Strong written and verbal communication skills; able to work effectively with both technical and non-technical stakeholders.

Preferred Qualifications:

• Experience supporting payroll systems and integrations.
• Experience with payroll tax configuration and payroll compliance.
• Experience with UKG Pro or similar HCM platforms (Workday, Success Factors, ADP) or other complex enterprise systems (finance, ERP, CRM)
• Experience creating, editing, and troubleshooting reports in Cognos Business Intelligence or similar tools.