Senior HRIS Systems Administrator

Senior HRIS Systems Administrator

Salary

$78,829.00 - $127,042.00 Annually

Location

City Hall, 900 East Broad Street, Richmond, VA

Job Type

Full-Time Permanent

Job Number

12M00000104

Department

Human Resources

Opening Date

08/25/2026

Closing Date

9/9/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Description

The anticipated hiring range is $78,829 - $102,936

The Sr. HRIS Systems Administrator is responsible for the administration, configuration, maintenance, and continuous improvement of the City's Human Resources Information Systems (HRIS). This position serves as a key technical and functional resource supporting HR, benefits, recruitment, employee data, reporting and other HR-related business processes for a workforce of more than 4,000 employees.

Working under the direction of the HRIS Division Manager, the Sr. HRIS Systems Administrator provides day-to-day system administration and works collaboratively with Human Resources, Payroll, Information Technology, Finance, departmental HR representatives, vendors, and other stakeholders to ensure HR systems are secure, reliable, accurate, and aligned with organizational needs. The position also provides critical operational redundancy and support for essential HR and payroll functions.

Duties include but are not limited to

• Administers and maintains HRIS applications, modules, configurations, workflows, business rules, security roles, and user access.
• Provides functional and technical support for HR, employee data, organizational management, recruitment, onboarding, and related HR technology processes.
• Monitors system performance and resolves system issues, data discrepancies, workflow errors, and user access concerns.
• Maintains HRIS security roles and permissions and conducts periodic access reviews to support appropriate segregation of duties and internal controls.
• Supports payroll system administration, testing, troubleshooting, and issue resolution in collaboration with Payroll and HRIS staff.
• Collaborates with Information Technology on systemic configuration, testing, validation, and implementation of system enhancements, upgrades, patches, and new functionality.
• Develops and executes test plans and documents testing results prior to implementation of system changes.
• Maintains data integrity through routine audits, reconciliations, exception reporting, and corrective actions.
• Develops and maintains standard and ad hoc reports, dashboards, queries, and data extracts to support operational and leadership decision-making.
• Oversees system integrations and interfaces between HRIS, payroll, benefits, and recruitment.
• Evaluates existing HR processes and recommends system enhancements, automation, and workflow improvements to increase efficiency and reduce manual transactions.
• Provides training and guidance to HR staff, departmental users, managers, and other system users.
• Partners with vendors and Information Technology staff to troubleshoot complex system issues and coordinate system changes.
• Supports HRIS projects, implementations, upgrades, conversions, and other technology initiatives.
• Ensures HRIS activities comply with applicable policies, procedures, records requirements, security standards, and regulatory requirements.
• Maintains confidentiality and safeguards sensitive employee, payroll, and personally identifiable information.
• Provides backup support for critical HRIS and payroll-related functions to ensure continuity of operations.
• Performs other related duties as assigned.

Qualifications, Special Certifications and Licenses

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

• Human Resources Information Systems and enterprise HR technology.
• HR and payroll business processes and practices.
• HRIS configuration, workflows, security, reporting, and data management.
• Data integrity, auditing, reconciliation, and quality assurance practices.
• System implementation, testing, upgrades, and change management.
• Information security, role-based access, and confidentiality requirements.
• HR metrics, reporting, and data analytics.
• Principles of process improvement and workflow automation.

Skills in:

• HRIS administration and troubleshooting.
• Data analysis, reporting, and problem solving.
• System configuration and testing.
• Microsoft Excel and other data analysis/reporting tools.
• Proficiency with the Microsoft Power Platform
• Developing queries, reports, dashboards, and data extracts.
• Documenting business processes and system procedures.
• Managing multiple priorities and projects.
• Communicating technical information to non-technical audiences.
• Providing responsive internal customer service.

Ability to:

• Analyze complex HRIS and business process issues and recommend effective solutions.
• Maintain a high degree of accuracy when working with employee and payroll data.
• Identify opportunities to automate and streamline HR processes.
• Work collaboratively across Human Resources, Payroll, Finance, Information Technology, and operating departments.
• Exercise independent judgment while maintaining appropriate controls and confidentiality.
• Manage competing priorities in a high-volume, deadline-driven environment.
• Learn and support multiple HR technology platforms.
• Translate operational requirements into effective system solutions.

Minimum Qualifications

• Bachelor's degree in Human Resources, Information Systems, Business Administration, Computer Information Systems, Data Analytics, or a related field, and three (3) to five (5) years of progressively responsible experience supporting or administering Human Resources Information Systems, payroll systems, enterprise applications, or related technology.

• An equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered.

Preferred Qualifications

• Experience in managing and administering HRIS systems within large, complex organizations, ensuring data integrity, compliance, and operational efficiency.

• Experience with HR/payroll system configuration, security administration, workflow management, reporting, integrations, and testing.

• Experience supporting payroll operations and payroll-related system processes.

• Experience with HRIS implementations, upgrades, conversions, or major system enhancements.

• Experience developing HR dashboards, metrics, and workforce analytics.

• Experience in local government or the public sector.

• HR, payroll, HRIS, project management, or technology-related certification preferred.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Veronica Kenner, by email at HR-ADA@rva.gov.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.

With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.

01

10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veterans widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?

• Yes
• No

02

5-point veterans must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?

• Yes
• No

03

Are you a current City of Richmond employee?

• Yes
• No

04

What best describes your level of proficiency using Microsoft Office Excel? Basic-At this level, an individual is able to use basic formatting, editing, printing functions, and understands the document page set up. Intermediate- At this level, an individual is able to customize toolbars, import and insert graphs, embed Excel data, and produce elaborate reports. Advanced-At this level, an individual is able to use and create a wide range of graphic effects and has full mastery of Macro commands.

• Basic Proficiency
• Intermediate Proficiency
• Advanced Proficiency
• None of the above

05

Please describe your experience collecting, managing, and reporting program or service data, including use of tools such as Excel, SharePoint, Power BI or other databases. Include experience with preparing reports, summaries, or dashboards to inform decision-making

• No experience
• Beginner experience
• Intermediate experience
• Advanced experience

Required Question

Employer City of Richmond

Address 900 East Broad Street

Suite

Richmond, Virginia, 23219

Phone (804) 646-5660

804-646-5660

Website https://www.rva.gov/