Senior Human Resources Director

Schulte Hospitality Group is seeking a dynamic, service-oriented Senior Human Resources Director to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

• Serves as the senior strategic Human Resources advisor to Operations leadership, providing guidance on organizational effectiveness, workforce strategy, talent planning, and business objectives across a multi-property portfolio.

• Partners with senior operational leaders and executive leadership to develop and execute people strategies that support organizational growth, profitability, employee engagement, and retention.

• Leads complex and high-risk employee relations matters, including litigation support, agency charges, executive-level investigations, reductions in force, restructures, and other sensitive employment matters.

• Provides strategic oversight and coaching to Human Resources Directors and Managers, ensuring consistency in HR practices, compliance, and leadership development across the portfolio.

• Drives succession planning and leadership development initiatives to strengthen internal talent pipelines and support long-term organizational needs.

• Leads workforce planning efforts for assigned properties or business units, including organizational design, labor optimization, talent forecasting, and change management initiatives.

• Partners with Legal, Risk Management, Benefits, Compensation, and Talent Acquisition teams to develop and implement enterprise-wide HR programs and initiatives.

• Utilizes workforce analytics and business metrics to identify trends, assess organizational risks, and develop proactive solutions to improve business performance.

• Provides leadership and guidance during acquisitions, dispositions, management transitions, openings, closures, and other large-scale organizational changes.

• Represents Human Resources in executive meetings, ownership discussions, and cross-functional leadership initiatives, influencing business decisions through a people-focused lens.

• Leads the development, implementation, and continuous improvement of HR policies, programs, and best practices to ensure consistency and operational excellence across the organization.

• Serves as an escalation point for complex compliance, employee relations, labor relations, and operational issues requiring advanced HR expertise and business judgment.

• Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE

• Bachelor's degree in human resources, business administration or related field
• Minimum of three (3) years progressive human resources generalist experience.
• Working knowledge of multiple human resource disciplines including recruiting, talent management, training, compensation practices, performance management, culture development, employee and union relations, federal and state respective employment laws.
• Multi-unit hospitality experience a plus
• Professional Human Resources (PHR) certification preferred
• Proficient in HR information systems, preferably ADP
• High proficiency with Microsoft Office including Outlook, Excel, PowerPoint and Word

KNOWLEDGE, SKILLS AND ABILITIES

• Fluency in both English and Spanish (written and verbal) with the ability to effectively communicate, coach, conduct investigations, deliver training, and provide Human Resources support in both languages.
• Knowledge and deep understanding of all aspects of human resources and hotel operations
• Strong conflict management and consultation skills
• Promotes an atmosphere of teamwork with the ability to lead by example
• Builds morale and spirit while instilling an industry leading guest service attitude in all associates
• Strong customer service orientation and interpersonal communication skills
• "Hands-on" leadership approach to management and team development
• Ability to maintain strict confidentiality
• Must be objective and approachable and able to balance support of management while acting as employee champion
• Positive presence and command skills
• The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
• Schulte Hospitality Group is an Equal Opportunity Employer.