Senior Human Resources Generalist

Essential Duties & Responsibilities

Recruiting & Talent Acquisition

• Manage full-cycle recruiting for assigned positions.
• Partner with hiring managers to identify staffing needs.
• Assist with employment offers and hiring decisions.
• Monitor recruiting metrics and workforce trends.

Onboarding & Employee Lifecycle Management

• Assist with onboarding and orientation activities.
• Ensure completion of all required employment documentation.
• Coordinate background checks, drug screenings, and employment verification.
• Manage employee transfers, promotions, status changes, and separations.
• Support employee retention and engagement initiatives.

Employee Relations & Workplace Investigations

• Conduct employee relations investigations involving policy violations, workplace concerns, harassment complaints, and performance issues.
• Gather and analyze facts, conduct interviews, and prepare investigation summaries.
• Partner with leadership to develop corrective action plans.
• Provide coaching and guidance to managers regarding employee relations matters.
• Assist with disciplinary actions, performance improvement plans, and terminations.

Benefits Administration

• Assist employees with benefit enrollment, changes, and questions.
• Support open enrollment activities.
• Maintain benefit records and compliance requirements.
• Assist with leave administration, including FMLA and ADA accommodations.

HR Compliance

• Ensure compliance with federal, state, and local employment laws.
• Maintain I-9 and employment eligibility compliance.
• Support audits, policy administration, and handbook updates.
• Monitor labor law posting requirements.

Employee Records Management

• Maintain personnel records and HRIS data integrity.
• Ensure accurate recordkeeping and document retention.
• Generate HR reports and workforce analytics.
• Support benefits administration activities as needed.

Leadership Support

• Serve as a trusted advisor to managers and employees.
• Assist with HR projects and organizational initiatives.
• Provide support during the absence of the Human Resources Director.
• Participate in policy development and process improvement efforts.

Qualifications

Required

• Bachelor's Degree in Human Resources, Business Administration, or related field (or equivalent experience).
• Minimum 5 years of progressive Human Resources experience.
• Minimum 2 years handling employee relations investigations and disciplinary matters.
• Experience administering employee benefits programs.
• Experience supporting multi-state employment environments.
• Strong knowledge of employment laws and HR best practices.
• Advanced Microsoft Office skills.

Preferred

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• UKG experience.
• Experience supporting organizations with multiple locations and 500+ employees.
• Experience conducting workplace investigations independently.

Knowledge, Skills & Abilities

• Strong investigative and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage sensitive and confidential information.
• Strong organizational and time management skills.
• Ability to influence and build relationships at all organizational levels.
• Sound judgment and decision-making ability.
• Ability to work independently with minimal supervision.

Why Join Southern Tire Mart?

• Competitive compensation
• Comprehensive benefits package
• 401(k) with company match
• Paid time off and holidays
• Career growth opportunities
• Collaborative and supportive team environment
• Opportunity to make a direct impact on the employee experience across a growing organization

Southern Tire Mart is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees.