Senior Human Resources Manager

This is a Full-Time , Remote position with occasional travel within the Region supported

• Responsible for driving the FME culture through values and customer service standards.
• Accountable for outstanding customer service to all external and internal customers.
• Develops and maintains effective relationships through effective and timely communication.
• Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. 

PRINCIPAL RESPONSIBILITIES AND DUTIES:

• Provide consultation and coaching to managers and employees in the area of performance management, including the development of performance improvement plans and all aspects of progressive discipline and documentation.
• Support and assist in employee relations issues. Partner with and coach managers and employees through the process. Diagnose and identify pro-active steps to avoid recurring issues.
• Investigate ESC questions and document actions taken. Consult with Sr. HR Manager, compliance and legal counsel on highly complex or high-risk issues.
• Provide interpretation and guidance regarding HR policies, legal, safety and compliance matters. 
• Partner with managers to facilitate effective on-boarding of new employees and conduct new hire orientation.
• Assists in hiring process for temporary employees by coordinating job posting, reviewing resumes, and interviews
• Develop, improve and maintain sound HR administrative processes, ensuring appropriate approval levels are obtained and timely processing.
• Assess individual and organizational training needs. Coordinate and where appropriate, may deliver training programs to meet identified needs and deliver training for customers.
• Partner with corporate HR/Payroll services to fulfill organization requirements (e.g. ESC, Compensation, Learning and Development, Payroll, Unemployment and Workers' Compensation Claims, LOA and ADA).
• Maintain employee personnel files which include active, confidential and I-9 files.
• Prepares and generates monthly reports. .
• Provide consultation and coaching with employee terminations. 

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• Post-secondary diploma or university degree, preferred concentration in human resources
• Human Resource certification preferred 

EXPERIENCE AND REQUIRED SKILLS:

• Minimum 2- 5 years in an HR discipline.
• General knowledge of employment laws and practices.
• Excellent computer skills in MS Office, particularly Excel and some experience with HRIS software.
• Effective verbal and written communication skills.
• Excellent interpersonal and coaching skills.
• Able to use sound judgment and diplomacy in dealing with highly confidential issues.
• Excellent organizational and project management skills, ability to deal with competing priorities.
• Ability to work in a team environment is essential.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.