Senior Humans Factor Specialist

Leidos Holdings Inc

Gaithersburg, MD

JOB DETAILS
SALARY
$107,900–$195,050 Per Year
SKILLS
Adobe Product Family, Agile Programming Methodologies, Analysis Skills, Artificial Intelligence (AI), Best Practices, Cognitive Psychology, Cognitive Science, Communication Skills, Continuous Improvement, Cross-Functional, Customer Acquisition, Customer Relationship Management (CRM), Customer/Client Research, Customer/Consumer Behavior, Data Analysis, Develop and Maintain Customers, Emerging Technology, Government, Human Factors, Human-Computer Interaction, Identify Issues, Investment Management, Knowledge Management Systems, Legal, Maintain Compliance, Needs Assessment, Onboarding, Operational Strategy, Persona/Avatar Development, Problem Solving Skills, Process Improvement, Product Design, Product Planning, Regulatory Compliance, Research Skills, Section 508, Sensitive Compartmented Information (SCI), Service Level Agreement (SLA), Software Development, Sprint Retrospective, System Validation, Top Secret Clearance, United States Department of Defense (DoD), Usability Engineering, Usability Testing, Use Cases, User Experience Design (UXD), User Interface Design, User Interface Tools, User Interface/Experience (UI/UX), Workflow Analysis
LOCATION
Gaithersburg, MD
POSTED
30+ days ago

This Department of War enterprise data and analytics program delivers mission-critical capabilities that enable leaders across the Department to make faster, better-informed decisions using trusted data at scale. Leidos Digital Modernization sector is seeking an experienced Senior Humans Factor Specialist to support the delivery, enhancement, and adoption of enterprise data and analytics products used across multiple DoD organizations.

In this role, you will work alongside government partners, engineers, and other industry teammates to translate operational and strategic requirements into scalable, production-ready solutions. You will contribute directly to product planning, execution, and continuous improvementhelping ensure capabilities are delivered efficiently, aligned to mission priorities, and positioned for sustained success.

This position offers the opportunity to work on a high-visibility, enterprise program at the intersection of data, analytics, and emerging AI technologies. Ideal candidates are motivated by mission impact, comfortable operating in complex stakeholder environments, and interested in building deep domain expertise while delivering capabilities with real-world national security outcomes.

Primary Responsibilities:

  • Apply human factors and human-centered design principles to improve system usability, accessibility, and user experience.

  • Conduct user research, task analysis, and workflow analysis to understand user needs and operational challenges.

  • Develop user personas, journey maps, and use cases to inform system design and improvements.

  • Collaborate with UI/UX engineers, software developers, and product teams to integrate human factors considerations into system design.

  • Evaluate system interfaces and workflows to identify usability issues and recommend improvements.

  • Support development and refinement of user interfaces, interaction models, and system workflows.

  • Conduct usability testing, user evaluations, and feedback analysis to validate system design.

  • Support development of training materials, user guidance, and onboarding processes to improve user adoption.

  • Ensure compliance with accessibility standards (e.g., Section 508) and usability best practices.

  • Analyze user behavior, system usage, and feedback to drive continuous improvement.

  • Document human factors analyses, findings, and recommendations.

  • Participate in SAFe ceremonies including PI Planning, backlog refinement, sprint reviews, and retrospectives.

Basic Qualifications:

  • Active Top Secret clearance.

  • Bachelors degree in Human Factors, Human-Computer Interaction, Psychology, Cognitive Science, Engineering, or related discipline and 812 years of relevant experience OR Masters degree in a related field and 610 years of relevant experience.

  • Minimum of 8 years of experience in human factors engineering or user experience design.

  • Experience applying human factors or UX principles in system or product design.

  • Experience conducting user research, usability testing, and workflow analysis.

  • Experience collaborating with cross-functional technical teams.

  • Experience in developing and maintaining customer success plans and service catalogs.

  • Experience in customer relationship management and use case intake processes.

  • Ability to engage with stakeholders and capture their objectives and concerns.

  • Strong analytical, communication, and problem-solving skills.

Preferred Qualifications:

  • Active TS/SCI clearance.

  • Experience supporting DoD or Federal programs.

  • Experience working with data platforms, analytics tools, or AI/ML systems.

  • Experience with UX/UI design tools (e.g., Figma, Adobe XD, or similar).

  • Familiarity with accessibility standards (e.g., Section 508 compliance).

  • Experience operating within Agile or SAFe environments.

  • Experience supporting enterprise-scale digital transformation initiatives.

  • Experience in service portfolio management and service level agreements.

  • Experience with knowledge management systems and AI capabilities for knowledge generation and management.

#ADVANA

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 and moving faster than anyone else dares.

Original Posting:

May 8, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $107,900.00 - $195,050.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About the Company

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Leidos Holdings Inc

SAIC is a premier Fortune 500® technology integrator driving our nation's digital transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, IT modernization, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions. We are a team of 26,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
FOUNDED
2013
WEBSITE
https://jobs.saic.com/