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Skills
Customer Relationsunmatched
Driver's Licenseunmatched
Environmental Protection Agency (EPA)unmatched
Identify Issuesunmatched
Maintenance - HVACunmatched
Organizational Skillsunmatched
Plumbingunmatched
Salesunmatched
Description
Description
Minuteman Plumbing, Heating & Cooling is a growing, veteran-owned residential service company serving Greater Boston and the South Shore. We are hiring a SeniorHVAC Technician who will run residential service and maintenance calls, diagnose and repair systems, and give homeowners a five-star experience. Hourly base plus performance pay of 2% of sales and 2% of completed revenue, with a realistic on-target earnings range of about $40 to $50 per hour.
Key Responsibilities
Run residential HVAC service and maintenance calls from dispatch to close
Diagnose and repair heating and cooling systems accurately the first time
Present repair and replacement options based on what is right for the customer
Maintain an average ticket around $800 to $1,000 and daily revenue of $1,500 to $1,800
Keep callback rate under 5%
Document work clearly and keep the company truck stocked and organized
Skills, Knowledge and Expertise
3+ years of residential HVAC service experience
EPA 608 preferred; we can help you earn it. NATE certification is a plus and a pay driver
Strong customer-facing communication and honest recommendations
Valid Massachusetts driver license with a clean driving record
Must pass a pre-employment background check and drug screen