Location: Springfield, OH- 100% Onsite
Duration: Start Date : 5 months
Description:
Must have skills: PowerEdge Rack/Tower Experience, RHEL and Ubuntu OS, Experience working in a larger server environment
Nice to have skills: PowerEdge XE server experience
Project Tasks:
• Support day to day data center activities
• Proactively walk the data center through the day, watching/alerting customer of amber lights, "hot " doors etc.
• Escort dispatched field engineers (when applicable)
• LOIS parts management (will be trained once onsite)
• Maintain documentation of the environment: serial numbers, elevations, runbooks, etc.
• Coordinate with customer for any maintenance activities: power maintenance, cooling maintenance, containment wall maintenance, etc.
• This includes coordinating with non Dell support teams on the customer's behalf to help drive issue resolution.
• Performs BIOS lifecycle management, adding users, patching
• Triage with Dell support for scheduling FSE break/fix activities
• Works at the direction of the customer team to update versions as needed
• Resource must be onsite 5 days - there are no exceptions