Senior Information Technology Specialist

Odyssey Systems has an exciting new opportunity for a Senior Information Technology Specialist supporting the Air Force Research Laboratory (AFRL) Systems Technology Office (STO). AFRL STO’s mission is to deliver war winning air and space capabilities, to the United States Air Force, though research and development.

Duties include, but not limited to: 

• Install software program packages. Program and maintain various information processing applications. Analyze, design, purchase and install information security systems.
• Provide support to telecommunications efforts associated with security systems.
• Proactively address issues and take action to guide IT support personnel to preclude system failures or disruption.
• Plan and assist with major technology assignments across multiple networks. Function as technical expert across multiple project assignments
• Provide technical support to prevent system outages, minimize downtime or denial of/degraded service. Provide skilled technical assistance in the configuration, operation and management of secure video teleconferencing equipment
• Manage hardware and software by performing configuration management and initial diagnostics of information systems
• Coordinate and document information systems repairs and perform system diagnostics to determine the cause of hardware and software failures
• Remove and replace components and peripherals to restore system operation. Install and configure software operating systems and applications and provide customer service to assist in the operation, restoration, and configuration of information systems
• Conduct inventory of computer hardware and software and ensure STO personnel adhere to all software licensing agreements
• Assist with the maintenance of the organization’s COMSEC account, in accordance with Government instruction and requirements
• Conduct self-inspections of COMSEC account and inventory COMSEC material, as required. 
• Support the Government’s Configuration Control Board (CCB)
• Serve as the System Administrator for classified Local Area Networks (LAN). Responsible for diagnosing and resolving computer and network related problems and reporting issues to customers and vendors alike
• Perform system backups, apply operating system updates, software security patches, make configuration changes, and create, maintain and delete user accounts
• Make group policy changes, install and configure hardware and software, compile records and reports concerning all network operations and maintenance, in accordance with Government approved procedures
• Provide input to discussions regarding information system standards and budget constraints
• Design and configure hardware, software, operating systems and other platform specifications and develop/maintain an organizational configuration management plan
• Utilize software and hardware tools to identify and diagnose problems and factors affecting classified and unclassified network and standalone system performance
• Update security databases and recommend functional changes or modifications for improved processing, operations, and customer support
• Enforce approved Standard Operating Procedures and Information Assurance Standard Operating Procedures and provide technical assistance to the Government Security Officer
• Analyze, design, conduct market research and assist in the purchasing process
• Implement and maintain the policies and goals for the IT department to support the Government's needs
• Research and recommend the selection of IT equipment, applications, and supplies. 
• Ensure that project milestones/goals are met, adhering to approved budgets
• Ensuring the timely process through which user problems are resolved; to include problem recognition, research, isolation, resolution and follow-up

Citizenship: Must be a US citizen

Minimum Required Qualifications

Clearance: Top Secret

Education: Associate degree

Years of Experience: 8+ years of relevant experience

Certifications: Information Assurance Technical Level II Certification

Preferred Qualifications

Clearance: Must have and be able to maintain a Top Secret/adjudicated Tier 5 Investigation

Technical Skills

• Security+ Certification
• Knowledge of Microsoft Excel, Word, PowerPoint, and Outlook

Interpersonal Skills

• Strong analytical and problem-solving skills

• Ability to work independently in a secure environment

• Effective verbal and written communication skills

• Ability to coordinate with Government stakeholders and technical teams

• Strong documentation discipline

• Customer service orientation in high-security environments

Additional Information

Location: Wright Patterson Air Force Base

Travel: None

Onsite 

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Odyssey is a world-class technical, engineering, and integration company serving the warfighting ecosystem with airborne integration, ISR, C2, and warfighter readiness capabilities. Odyssey meets the military’s operational needs by integrating layered defense systems from equipment, technology, and services to data, information, and business operations. We streamline defense acquisition and sustainment, engineering the technical battlefield with domain-specific proficiency to ensure lethality. Odyssey is dedicated to excellent contract execution, peak organizational performance, and fostering a workplace built on employee care.

Odyssey is proud to live out our core values of commitment, ambition, and respect in our work and communities through OdysseyCares, a philanthropic group focused on giving back through direct donations, an employer match program, and volunteering events.

Please note: Final compensation for this position will be determined by various factors such as the Federal Government contract labor categories and contract wage rates, relevant work experience, specific skills and competencies, geographic location, education, and certifications.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities