Senior Infrastructure Administrator

Webster University Information Technology is a community of Information Technology professionals across the United States and the globe committed to delivering service and technological solutions in support of teaching learning and administration. Our IT workforce has both breadth in their ability to collaborate and innovate across disciplines and depth in specific areas of expertise. Webster University IT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. Websters IT team gathers technically proficient nimble user-focused and accountable IT professionals who also connect with the importance of collaborating well in a team environment.

The Senior Infrastructure Administrator is responsible for administration implementation operation and continuous improvement of enterprise infrastructure services. This role provides senior-level technical leadership for core platforms including servers virtualization storage identity networking services backuprecovery monitoring and cloud infrastructure. The position ensures availability performance scalability and security of infrastructure systems leads complex troubleshooting and major incident response and drives standardization and automation to improve reliability and efficiency. The Senior Infrastructure Administrator partners with cybersecurity application teams and service management and International IT Management to deliver resilient infrastructure aligned to organizational needs compliance requirements and best practices.

The Senior Infrastructure Administrator serves as a senior technical resource responsible for the reliable day-to-day operation enhancement and optimization of systems supporting Microsoft 365 Azure services Windows Server identity platforms virtualization storage systems security services and network-integrated solutions.

Essential Duties and Responsibilities

Maintains broad and deep technical knowledge across multiple infrastructure domains including server platforms cloud services identity and access management storage desktop platforms security services and network dependencies and applies that expertise to support complex operational requirements and escalations.

Provides administrator-level oversight of critical infrastructure services performing advanced configuration maintenance troubleshooting and remediation activities to ensure availability performance security and compliance.

Leads or supports initiatives related to system upgrades cloud migrations automation patching monitoring backup disaster recovery and business continuity using established standards best practices and organizational policies. Relies on extensive experience and independent judgment to plan and accomplish complex technical tasks and operational goals.

Develops and maintains comprehensive technical and operational documentation including system configurations standard operating procedures runbooks and service records to support consistency audit readiness and knowledge transfer.

Demonstrates strong organizational communication and interpersonal skills while working collaboratively with technical and non-technical stakeholders to support enterprise infrastructure needs and ongoing operational improvements for Webster University.