Senior Innovation Analyst

Kforce has a client that is seeking a Senior Innovation Analyst in Miami, FL (Florida). Key Responsibilities:

• Support the testing, evaluation, and validation of new technologies, hardware, and proof-of-concept initiatives
• Coordinate the deployment of technology pilots into operational environments, ensuring successful execution from planning through implementation
• Partner closely with Technology, Product, Operations, Engineering, and external vendors to deliver innovation initiatives
• Serve as the primary point of coordination across multiple teams to ensure project timelines, dependencies, and deliverables remain on track
• Assist with hardware installation planning, configuration, troubleshooting, and deployment activities
• Validate hardware compatibility, functionality, and operational readiness prior to field deployment
• Collaborate with vendors to resolve technical issues and coordinate equipment logistics
• Document testing results, implementation findings, lessons learned, and deployment recommendations
• Track project milestones, risks, action items, and implementation schedules
• Support continuous improvement efforts by identifying opportunities to improve technology processes and deployment methodologies
• Participate in technology evaluations involving hardware, POS systems, peripherals, networking equipment, kiosks, payment devices, and other innovation initiatives

Requirements:

• Bachelor's degree or equivalent professional experience
• 5+ years of experience in Technology, Retail Technology, Hospitality Technology, Operations Technology, or a related field
• Experience supporting, implementing, or troubleshooting Point-of-Sale (POS) systems
• Experience coordinating cross-functional technology initiatives
• Exposure to technology hardware, including POS terminals, payment devices, kiosks, display systems, networking equipment, or similar technologies
• Strong organizational and communication skills
• Strong problem-solving and analytical abilities
• Ability to manage multiple priorities in a fast-paced innovation environment
• Comfortable working with external vendors and internal stakeholders

Preferred Qualifications:

• Experience working in retail, hospitality, customer-facing operations, or technology-focused environments
• Experience supporting hardware deployments or technology rollouts across multiple locations
• Exposure to technology pilots, proof-of-concept initiatives, or innovation labs
• Familiarity with Agile or project coordination methodologies
• Knowledge of operational processes and technology ecosystems